Frequently Asked Questions

• Q: What material is the light-up number made of? A: The light-up number is made of foam board. This material is sturdy enough for limited use at birthday or anniversary parties.
• Q: How tall is the light-up number? A: The light-up number is three feet tall. It stands at approximately thirty-six inches, making it a noticeable decoration for any event.
• Q: What are the dimensions of the product? A: The product measures twenty-one point twenty-four inches in length and four point eight inches in width. These dimensions are designed to create a striking visual impact.
• Q: How do I assemble the light-up number? A: To assemble, match the slots on the foam board with the pre-cut frame. Secure them using a hot glue gun and attach the light bulbs by screwing them onto the frames.
• Q: Is this product suitable for outdoor use? A: Yes, the light-up number can be used outdoors. However, it is recommended to keep it away from harsh weather conditions to maintain its integrity.
• Q: Can I customize the light-up number for my event? A: Yes, you can personalize the light-up number for your event. This allows you to match the decorations and theme of your birthday or anniversary party.
• Q: What is the best way to clean the light-up number? A: To clean the light-up number, gently wipe it with a damp cloth. Avoid using harsh chemicals that could damage the foam board material.
• Q: Are there any safety precautions I should take? A: Yes, ensure to keep the light bulbs away from flammable materials. Additionally, supervise children while they are assembling or playing with the product.
• Q: How should I store the light-up number after use? A: Store the light-up number in a cool, dry place. Disassemble it carefully and keep the pieces in a sturdy box to prevent damage.
• Q: What if the product arrives damaged? A: If the product arrives damaged, you should contact customer service within eight hours. They will assist you with the return or replacement process.
• Q: Is there a warranty for this product? A: Yes, the product comes with a warranty. For more details, please check the manufacturer's warranty policy provided with the product.
• Q: How long does it take to assemble the light-up number? A: Assembling the light-up number typically takes about thirty minutes. This includes matching slots, securing the frame, and attaching the bulbs.
• Q: Can I use the light-up number for occasions other than birthdays? A: Yes, the light-up number is versatile and can be used for various celebrations, including anniversaries and special events.
• Q: Do the light bulbs come included with the product? A: Yes, the package includes two light bulb strings. These bulbs are designed to fit perfectly with the pre-cut frames.
• Q: What design does the light-up number feature? A: The light-up number features a block font design in white color. This design adds a classic touch to any celebration.
• Q: Is the light-up number safe for children to use? A: Yes, the light-up number is safe for children to use under adult supervision. However, caution should be taken with the light bulbs during assembly.