Frequently Asked Questions

• Q: What materials are used to make the marquee light up letters? A: The marquee light up letters are made from foam board. This material is lightweight and easy to assemble.
• Q: How tall are the light up letters? A: The light up letters are three feet tall. This size makes them prominent and eye-catching for events.
• Q: What are the dimensions of the marquee letters? A: The dimensions are thirteen point seventy-eight inches in length, three point fifty-four inches in width, and twelve point twenty inches in height.
• Q: How do I assemble the marquee light up letters? A: Assembly requires following numbered instructions to align and insert the bottom plate. Once completed, you can reinforce it with a hot glue gun.
• Q: Are the light strings included with the marquee letters? A: Yes, the marquee letters come equipped with matching light strings. This ensures compatibility and simplifies the setup process.
• Q: Can these letters be used for any type of event? A: Yes, they are ideal for various events like birthdays, weddings, and baby showers. Their versatility makes them suitable for any party scene.
• Q: How do I care for the marquee letters? A: To keep the letters in good condition, avoid exposure to moisture. Clean them with a dry cloth and store them in a cool, dry place.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are made from foam board, which is non-toxic. However, adult supervision is recommended during assembly.
• Q: What is the best way to display the light up letters? A: Display them on a flat surface or hang them securely. Their large size makes them highly visible in any setting.
• Q: What if the marquee letters arrive damaged? A: If the letters arrive damaged, contact customer service within eight hours for support. They will assist with returns or replacements.
• Q: Is there a warranty for the marquee letters? A: Yes, the product comes with a warranty. Check the packaging or contact customer service for specific details.
• Q: How long do the light strings last? A: The light strings are designed for long-term use. With proper care, they can last for many events.
• Q: Can I use the marquee letters outdoors? A: While they can be used outdoors, it is recommended to keep them in a dry place to prevent damage from moisture.
• Q: Are replacement parts available for the marquee letters? A: Yes, replacement parts can be ordered through customer service. Contact them for availability and pricing.
• Q: Do the letters require batteries? A: No, the marquee letters do not require batteries. They come with light strings that are pre-installed for easy setup.