Frequently Asked Questions

• Q: What materials is the marquee letter made of? A: The marquee letter is made of foam board, which is lightweight and easy to assemble.
• Q: What are the dimensions of the marquee letter? A: The marquee letter stands three feet tall, with a length of approximately thirteen point seventy-eight inches and a width of about three point fifty-four inches.
• Q: Is the item suitable for outdoor use? A: No, the marquee letters are designed for indoor use and should be kept away from moisture.
• Q: How do I assemble the marquee light up letter? A: To assemble, follow the numbered instructions to align the bottom plate, then reinforce it with a hot glue gun.
• Q: Can I use the marquee letters for any type of event? A: Yes, the marquee letters are ideal for various events such as birthday parties, weddings, and baby showers.
• Q: Is any special installation required for the marquee lights? A: No, the marquee letters come equipped with matching light strings for an effortless setup.
• Q: How should I clean the marquee letters? A: To clean, gently wipe the surface with a damp cloth; avoid using harsh chemicals that could damage the foam board.
• Q: What is the warranty on the marquee letters? A: The product comes with a standard warranty, and customer service will respond to any issues within eight hours.
• Q: Can the marquee letters be reused for multiple events? A: Yes, as long as they are handled with care and stored properly, the marquee letters can be reused for various events.
• Q: Are the lights in the marquee letters replaceable? A: Yes, the light strings can be replaced if they become damaged or stop working.
• Q: What if my marquee letter arrives damaged? A: If your marquee letter arrives damaged, please contact customer service for assistance with returns or exchanges.
• Q: Are the marquee letters safe for kids? A: Yes, the marquee letters are made from non-toxic materials, making them safe for children's parties.
• Q: How do I store the marquee letters when not in use? A: Store the marquee letters in a cool, dry place and avoid stacking heavy objects on top to prevent damage.
• Q: Is the marquee letter available in other colors? A: Currently, the marquee letter is available in the color of Letter P, with no other colors specified.
• Q: What type of glue is recommended for assembly? A: A hot glue gun is recommended to reinforce the assembly for better stability.
• Q: Is there a size option for the marquee letters? A: This marquee letter is specifically sized at three feet, with no alternative sizes offered.