Frequently Asked Questions

• Q: What material is this marquee letter made of? A: This marquee letter is made from foam board. Foam board is lightweight and easy to handle, making it perfect for decorations.
• Q: How big is this marquee letter? A: This marquee letter is three feet tall. Its large size makes it an eye-catching addition to any event.
• Q: What are the dimensions of this product? A: The dimensions of this marquee letter are approximately thirteen point seventy-eight inches in length, three point fifty-four inches in width, and twelve point twenty inches in height.
• Q: How do I assemble the marquee letter? A: Assembly is straightforward; simply follow the numbered instructions to align the parts and insert the bottom plate. Use a hot glue gun to reinforce it, and you’re done!
• Q: Is this suitable for all types of parties? A: Yes, this marquee letter is ideal for a wide range of events, including birthday parties, weddings, and baby showers. It adds a festive touch to any celebration.
• Q: How do I install the marquee letter? A: To install, follow the assembly instructions to put it together, then place it in your desired location. Make sure it is secure and stable.
• Q: Can children use this marquee letter for decorations? A: Yes, children can use this marquee letter for decorations. However, adult supervision is recommended during assembly and setup.
• Q: How do I keep this marquee letter looking good? A: To maintain the marquee letter, clean it with a soft, dry cloth. Avoid using water or harsh chemicals that could damage the foam board.
• Q: Is this marquee letter safe for indoor use? A: Yes, this marquee letter is safe for indoor use. Ensure it is placed away from any heat sources to prevent damage.
• Q: How should I store the marquee letter when not in use? A: Store the marquee letter in a cool, dry place. Keep it away from direct sunlight to prevent fading and deformation.
• Q: What if my marquee letter arrives damaged? A: If your marquee letter arrives damaged, please contact customer service within eight hours. They will assist you with the return or exchange process.
• Q: Does this marquee letter come with a warranty? A: Yes, this marquee letter comes with a warranty for manufacturing defects. Refer to the packaging or contact customer service for details.
• Q: How do I set up the lights for the marquee letter? A: The marquee letter includes matching light strings for easy setup. Simply attach the light strings as per the instructions provided.
• Q: Is this marquee letter suitable for outdoor use? A: No, this marquee letter is not recommended for outdoor use. It is made of foam board, which can be damaged by wet conditions.
• Q: Can I customize the marquee letter with different colors? A: Yes, you can customize the marquee letter by painting or decorating it, as long as the materials used are compatible with foam board.