Frequently Asked Questions

• Q: What materials are used in the marquee light up letters? A: The marquee light up letters are made from foam board and rubber. This combination provides both durability and lightweight assembly.
• Q: What are the dimensions of the marquee letters? A: The marquee letters stand three feet tall. Their dimensions are approximately thirteen point seventy-eight inches in length and three point fifty-four inches in width.
• Q: Are the marquee letters suitable for outdoor use? A: No, the marquee letters are designed primarily for indoor use. Exposure to outdoor elements may damage the foam board material.
• Q: How do I assemble the marquee letters? A: Assembling the marquee letters is straightforward. Follow the numbered instructions to align the pieces and secure them with a hot glue gun.
• Q: Can I use these letters for any event? A: Yes, these letters are ideal for various events. They are perfect for birthday parties, weddings, baby showers, and more.
• Q: Do the marquee letters come with lights included? A: Yes, the marquee light up letters come equipped with matching light strings. This allows for easy setup without needing separate light strings.
• Q: How do I care for the marquee letters? A: To maintain the marquee letters, keep them in a dry place and avoid direct sunlight. Clean them with a soft, dry cloth to remove dust.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are safe for children. However, adult supervision is recommended during assembly and use.
• Q: Can I personalize the marquee letters? A: Yes, you can personalize the marquee letters. Consider adding decorative elements like stickers or paint for a custom look.
• Q: What if my marquee letters arrive damaged? A: If your marquee letters arrive damaged, please contact customer service immediately. They will assist with replacements or refunds.
• Q: How long does it take to assemble the marquee letters? A: Assembly typically takes around fifteen minutes. Following the instructions carefully ensures a quick and easy setup.
• Q: What type of glue is recommended for assembly? A: A hot glue gun is recommended for assembly. This provides a strong bond and ensures the letters stay securely in place.
• Q: Are these letters stackable for storage? A: Yes, the marquee letters can be disassembled for stackable storage. This makes them convenient to store when not in use.
• Q: What is the warranty on the marquee letters? A: The marquee letters come with a one-year warranty against manufacturing defects. This ensures quality and customer satisfaction.
• Q: Are replacement lights available for the marquee letters? A: Yes, replacement light strings are available separately. You can purchase them through the manufacturer or authorized retailers.
• Q: How do I contact customer support for the marquee letters? A: Customer support can be reached through the manufacturer's website or by phone. They typically respond to inquiries within eight hours.