Frequently Asked Questions

• Q: What is the size of the marquee light up letter? A: The marquee light up letter is three feet tall. This makes it a striking addition to any party or decoration.
• Q: What materials are used in the marquee letters? A: The marquee letters are made from foam board. This lightweight material allows for easy assembly and transport.
• Q: What are the dimensions of the marquee letter? A: The dimensions of the marquee letter are thirteen point seventy-eight inches in length, three point fifty-four inches in width, and twelve point twenty inches in height. These sizes make it suitable for various display settings.
• Q: How do I assemble the marquee light up letters? A: Assembly is required for this product. Simply follow the numbered instructions to align the pieces and use a hot glue gun for reinforcement.
• Q: Can I use these letters for any type of event? A: Yes, these marquee letters are ideal for various events, including birthday parties, weddings, and baby showers. They create a festive atmosphere suitable for any celebration.
• Q: Is the marquee letter easy to set up? A: Yes, the marquee letter includes matching light strings for easy setup. You will not have to worry about incompatible light strings.
• Q: How should I care for the marquee letters? A: To keep the marquee letters in good condition, store them in a dry place away from moisture. Avoid exposure to extreme temperatures.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are made from non-toxic materials. However, adult supervision is recommended during assembly and use.
• Q: What should I do if my marquee letter arrives damaged? A: If your marquee letter arrives damaged, contact customer support within eight hours for a resolution. They will assist you with returns or replacements.
• Q: Can I customize the marquee letters for different occasions? A: Yes, you can customize the marquee letters with different colors and designs. This allows you to tailor them for specific events.
• Q: Is there a warranty for the marquee letters? A: Yes, the marquee letters come with a warranty. Please refer to the manufacturer's guidelines for specific warranty details.
• Q: What if I lose the assembly instructions? A: If you lose the assembly instructions, you can contact customer support for a digital copy. They will provide you with the necessary guidance.
• Q: Are replacement light strings available for purchase? A: Yes, replacement light strings can be purchased separately. This ensures you can maintain the lighting without needing a new marquee letter.
• Q: How can I enhance the appearance of the marquee letters? A: You can enhance the appearance by adding decorative elements such as flowers or balloons around the marquee letters. This adds a personal touch.
• Q: What is the best way to display the marquee letters? A: The best way to display the marquee letters is on a flat surface or hung securely on a wall. Ensure they are stable for safety.