Frequently Asked Questions

• Q: What materials are the marquee letters made from? A: The marquee letters are made from foam board, ensuring they are lightweight and easy to handle.
• Q: How tall are the light-up letters? A: The light-up letters stand four feet tall, making them a noticeable decoration for any event.
• Q: What are the dimensions of the product? A: The marquee letters measure approximately thirteen point thirty-nine inches in length, four point thirty-three inches in width, and sixteen point fifty-four inches in height.
• Q: How do I assemble the marquee letters? A: Assembly is straightforward; simply follow the numbered instructions to align the pieces and use a hot glue gun to secure them.
• Q: Are the light strings included with the marquee letters? A: Yes, the marquee letters come equipped with matching light strings for easy and compatible setup.
• Q: Can the marquee letters be used for different types of events? A: Yes, these letters are ideal for a variety of events, including birthday parties, weddings, and baby showers.
• Q: What is the weight of the marquee letters? A: The total weight is not specified, but the foam construction allows for easy handling and transport.
• Q: How do I take care of the marquee letters? A: To keep them in good condition, avoid exposure to moisture and clean them with a dry cloth after use.
• Q: Is there any hazardous material in the marquee letters? A: No, there are no hazardous materials noted in the production of the marquee letters.
• Q: What is the color of the marquee letter D? A: The marquee letter D is designed in a classic light color that enhances its visibility when lit.
• Q: How do I store the marquee letters when not in use? A: Store the marquee letters in a dry place, preferably in their original packaging to prevent damage.
• Q: What if the marquee letters arrive damaged? A: If the product arrives damaged, please contact customer service for assistance and a possible replacement.
• Q: How quickly can I expect customer service response? A: Customer service typically responds to inquiries within eight hours to address any issues.
• Q: Are there assembly tools required for the marquee letters? A: No special tools are required; just a hot glue gun is needed for securing the assembly.
• Q: Is the marquee letter safe for indoor use? A: Yes, the marquee letters are safe for indoor use and are designed to enhance the ambiance of your space.