Frequently Asked Questions

• Q: What material is the marquee light up letter made of? A: The marquee light up letter is made of foam board. This lightweight material makes it easy to handle and assemble.
• Q: How tall are the light up letters? A: The light up letters are four feet tall. This size makes them eye-catching and suitable for various events.
• Q: What color is the light up letter F? A: The light up letter F is specifically designed in a vibrant color. This enhances its visibility and appeal for decorations.
• Q: How do I assemble the marquee light up letters? A: To assemble the marquee letters, follow the numbered instructions provided. Simply align the pieces and insert the bottom plate, securing it with hot glue.
• Q: Can the marquee letters be used for outdoor events? A: Yes, the marquee letters can be used for outdoor events. However, it's best to protect them from harsh weather conditions.
• Q: Do the letters come with lights included? A: Yes, the letters come equipped with matching light strings. This allows for easy setup without the hassle of finding compatible lights.
• Q: How do I clean the marquee light up letters? A: To clean the marquee letters, gently wipe them with a damp cloth. Avoid using harsh chemicals to maintain their quality.
• Q: Is the marquee letter suitable for children’s parties? A: Yes, the marquee letter is suitable for children's parties. Its foam material is safe and poses no risk of injury.
• Q: What events are ideal for using these light up letters? A: These light up letters are ideal for birthday parties, weddings, and baby showers. They add a festive touch to any celebration.
• Q: What should I do if my letter arrives damaged? A: If your letter arrives damaged, contact customer service within eight hours. They will assist you with returns or replacements.
• Q: Does the product require batteries? A: No, the marquee letters do not require batteries. They are designed to be plugged in for easy use.
• Q: Are the light strings adjustable in length? A: Yes, the light strings are adjustable in length. This allows for flexibility in how you display the letters.
• Q: What is the warranty policy for this product? A: The product comes with a limited warranty. Please check the manufacturer’s guidelines for specific terms.
• Q: How many lights are included with the marquee letters? A: The number of lights included varies, but each letter is designed to have adequate illumination. This ensures they stand out during events.
• Q: Can I customize the light up letters with different colors? A: No, the light up letters are sold in fixed colors. Customization options are not available with this product.