Frequently Asked Questions

• Q: What materials are used to make the marquee letters? A: The marquee letters are made of foam board. This material is lightweight yet durable for party decorations.
• Q: What are the dimensions of the marquee letters? A: The marquee letters stand four feet tall. They are designed to be a striking addition to any celebration.
• Q: How do I assemble the marquee letters? A: Assembly is required for the marquee letters. You need to match the slots on the foam board and secure them with hot glue.
• Q: What is included in the package? A: The package includes one foam board letter frame, one light string, and an assembly manual. Everything you need to create the marquee letter is included.
• Q: How many batteries are needed for the marquee letters? A: Three AA batteries are required. Please note that the batteries are not included in the package.
• Q: Can I customize the marquee letters for my event? A: Yes, you can customize the marquee letters. They allow you to create a unique theme for any party or occasion.
• Q: How do I care for the marquee letters? A: To keep the marquee letters in good condition, store them in a dry place and avoid exposure to water. They are made of foam board, which should be kept dry.
• Q: Are the marquee letters safe for kids to use? A: Yes, the marquee letters are safe for kids with adult supervision. Ensure that the assembly process is monitored to prevent any accidents.
• Q: What should I do if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, contact customer service for assistance. They will help you resolve the issue or arrange a replacement.
• Q: Is there a warranty for the marquee letters? A: Yes, the marquee letters come with a customer satisfaction guarantee. If you are not satisfied, the manufacturer will work to provide a satisfactory solution.
• Q: How do I install the light bulbs on the marquee letters? A: To install the light bulbs, simply screw them onto the board after assembling the foam letter frame. Make sure to follow the assembly instructions provided.
• Q: Can I use the marquee letters outdoors? A: Yes, you can use the marquee letters outdoors, but they are best suited for limited use. Ensure they are protected from harsh weather conditions.
• Q: What events are the marquee letters suitable for? A: The marquee letters are suitable for a variety of events. They are perfect for birthday parties, weddings, anniversaries, and baby showers.
• Q: What style do the marquee letters have? A: The marquee letters feature a blocked font design. This style makes them visually appealing as a party decoration.
• Q: Do I need any additional tools for assembly? A: You will need a hot glue gun for assembly, which is not included in the package. Ensure you have this tool before starting the assembly process.
• Q: Are there any hazardous materials in the marquee letters? A: Yes, the marquee letters contain lithium ion batteries. Handle with care and follow safety instructions when using the light feature.