Frequently Asked Questions

• Q: What material is the marquee letter made of? A: The marquee letter is made of foam board. This material is lightweight yet durable, making it suitable for temporary party decorations.
• Q: How tall is the marquee letter? A: The marquee letter stands four feet tall. This height ensures it serves as an eye-catching focal point at events.
• Q: What are the dimensions of the marquee letter? A: The marquee letter measures twenty-seven inches in length, seven point two inches in width, and forty-eight inches in height. These dimensions make it a substantial decorative piece.
• Q: How do I assemble the marquee letter? A: You need to match the slots on the pre-cut foam board frames and use hot glue to secure them. After that, screw in the light bulbs and insert three AA batteries.
• Q: Can I customize the marquee letter for my event? A: Yes, you can customize it to match your party theme. The design allows for creative flexibility, making it perfect for various occasions.
• Q: Is the marquee letter easy to assemble? A: Yes, the assembly is straightforward. The package includes an instruction manual, making it easy for anyone to put together.
• Q: How do I take care of the marquee letter? A: To keep the marquee letter in good condition, avoid exposure to moisture and store it in a dry place. Cleaning can be done with a dry cloth.
• Q: Is the marquee letter safe for children? A: Yes, the marquee letter is made from non-toxic foam board. However, adult supervision is recommended during assembly.
• Q: Can I use the marquee letter outdoors? A: It is recommended for indoor use only. The foam board material may not withstand outdoor elements for prolonged periods.
• Q: What if the marquee letter arrives damaged? A: If it arrives damaged, you can contact customer service for a replacement or refund. They are committed to customer satisfaction.
• Q: Are batteries included with the marquee letter? A: No, three AA batteries are not included. You will need to purchase them separately to power the lights.
• Q: What events are suitable for the marquee letter? A: The marquee letter is ideal for birthday parties, weddings, baby showers, and anniversaries. It enhances the décor for various celebrations.
• Q: How long do the light bulbs last? A: The lifespan of the bulbs can vary, but they typically last for many hours of use. Ensure to turn them off when not in use to prolong their life.
• Q: Is there a warranty on the marquee letter? A: Yes, there is a warranty for manufacturing defects. Check with the manufacturer for specific terms and conditions.
• Q: Can I return the marquee letter if I'm not satisfied? A: Yes, you can return it within the specified return period if you are not satisfied. Please refer to the return policy for details.