Frequently Asked Questions

• Q: What material is the marquee light up letter made of? A: The marquee light up letter is made from foam board. This material ensures it is lightweight and easy to assemble.
• Q: How tall are the light up letters? A: The light up letters stand four feet tall. This size makes them highly visible for any event decoration.
• Q: What are the dimensions of the marquee letter H? A: The dimensions of the marquee letter H are thirteen point thirty-nine inches in length, four point thirty-three inches in width, and sixteen point fifty-four inches in height.
• Q: How do I assemble the marquee letters? A: Assembly is straightforward and requires following numbered instructions. Simply align and insert the bottom plate, then reinforce it with a hot glue gun.
• Q: Can the marquee letters be used for any event? A: Yes, the marquee letters are ideal for various events including birthday parties, weddings, and baby showers. Their versatility makes them a great choice for any celebration.
• Q: Do the marquee letters come with lights? A: Yes, the marquee letters come equipped with matching light strings. This feature makes setup quick and easy, enhancing the decorative effect.
• Q: How do I clean the marquee light up letters? A: For cleaning, simply wipe the surface with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the foam board.
• Q: Are the marquee letters safe for indoor use? A: Yes, the marquee letters are safe for indoor use. They are designed for decorative purposes and pose no safety hazards when used properly.
• Q: What should I do if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, please contact customer service within eight hours. They will assist you in resolving any issues.
• Q: Are the marquee letters suitable for outdoor use? A: While primarily designed for indoor use, the marquee letters can be used outdoors if protected from moisture. Ensure they are not left in adverse weather.
• Q: How do I store the marquee letters when not in use? A: To store the marquee letters, disassemble them and keep them in a cool, dry place. This will help preserve their quality for future use.
• Q: Is there a warranty on the marquee letters? A: Yes, the marquee letters come with a warranty. For details, please refer to the product documentation or contact customer support.
• Q: What is the recommended age for use of the marquee letters? A: The marquee letters are suitable for all ages. However, adult supervision is recommended during assembly and use for younger children.
• Q: Can I customize the marquee letters with different colors? A: The marquee letters come in a standard color, but you can paint or embellish them to match your event theme. Ensure any materials used are safe for foam.
• Q: What type of batteries do the marquee lights require? A: The marquee lights contain lithium-ion batteries. Always follow safety guidelines when handling and storing these batteries.