Frequently Asked Questions

• Q: What material is the marquee letter made of? A: The marquee letter is made of foam board. This lightweight material makes it easy to assemble and transport.
• Q: What are the dimensions of the marquee letter? A: The marquee letter stands four feet tall. Its length is approximately thirteen point thirty-nine inches, width is four point thirty-three inches, and height is sixteen point fifty-four inches.
• Q: Is the marquee letter suitable for outdoor use? A: No, the marquee letter is designed primarily for indoor use. It may not withstand outdoor weather conditions.
• Q: How do I assemble the marquee letter? A: You can assemble the marquee letter by following the numbered instructions provided. Simply align the bottom plate and reinforce it with a hot glue gun.
• Q: Can I use this for a birthday party? A: Yes, this marquee letter is perfect for birthday parties. Its bright lights and large size create an eye-catching display.
• Q: Is it easy to set up the light strings? A: Yes, the marquee letters come with matching light strings for easy setup. They are designed to be compatible, eliminating any setup hassle.
• Q: How do I clean the marquee letter? A: You can clean the marquee letter using a soft, dry cloth. Avoid using water or cleaning solutions to maintain its appearance.
• Q: What should I do if the marquee letter arrives damaged? A: If the marquee letter arrives damaged, you should contact customer service. They will respond to issues within eight hours to assist you.
• Q: How long will the light strings last? A: The longevity of the light strings can vary, but they are designed for extended use for multiple events. Ensure to check for any issues before each use.
• Q: Is this product safe for children? A: Yes, the marquee letter is safe for children. However, supervision is recommended during assembly and use.
• Q: Can I customize the marquee letter? A: No, the marquee letter is sold as is and does not allow for customization. It comes in a fixed design and color.
• Q: How many letters can I make with this kit? A: This product is for a single marquee letter. You will need to purchase additional letters for spelling out names or phrases.
• Q: What color is the marquee letter? A: The marquee letter is specifically designed in the color of letter J. It adds a unique touch to your decorations.
• Q: Is there any assembly required? A: Yes, assembly is required for the marquee letter. It comes with easy-to-follow instructions for a quick setup.
• Q: What type of events is this product suitable for? A: This marquee letter is suitable for various events, including weddings, anniversaries, and baby showers. It enhances the atmosphere of any celebration.
• Q: Can I use my own light strings with the marquee letter? A: No, it is recommended to use the matching light strings provided. They are designed to fit perfectly with the marquee letter.