Frequently Asked Questions

• Q: What material is the marquee letter made of? A: The marquee letter is made of high-quality foam board. This material ensures durability and helps maintain its shape during use.
• Q: What are the dimensions of the marquee letter? A: The marquee letter measures four feet in height. It is designed to be a prominent decorative piece for various events.
• Q: How do I assemble the marquee letters? A: The marquee letters require assembly. You need to match the slots on the pre-cut frames and secure them with hot glue.
• Q: What type of batteries does the marquee letter use? A: The marquee letter requires three AA batteries for operation. These are not included in the package.
• Q: How do I customize the marquee letters for my event? A: You can customize the marquee letters using the included alphabet frames. The set provides twenty-seven options for creative designs.
• Q: What events are suitable for using these marquee letters? A: These marquee letters are perfect for events such as birthday parties, graduations, weddings, and baby showers. They add a festive touch to any occasion.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are safe for children. However, adult supervision is recommended during assembly and use due to small parts.
• Q: How should I clean the marquee letters? A: To clean the marquee letters, gently wipe them with a damp cloth. Avoid using harsh chemicals that might damage the foam board.
• Q: What should I do if my marquee letter arrives damaged? A: If your marquee letter arrives damaged, contact customer service immediately. They will assist you with a return or replacement.
• Q: Is there a warranty for the marquee letters? A: Yes, the marquee letters come with a warranty. Please check the manufacturer's policy for specific details regarding coverage.
• Q: Can I use these letters outdoors? A: While the marquee letters can be used outdoors, they should be protected from moisture and extreme weather conditions.
• Q: How many bulbs are included with the marquee letters? A: The marquee letters come with a light string that includes several bulbs. The exact number may vary based on the letter design.
• Q: What colors are available for the marquee letters? A: The marquee letters are available in various colors, including the option for the letter P. Additional letters can be customized as well.
• Q: How long does it take to assemble the marquee letters? A: Assembling the marquee letters typically takes about thirty minutes. This includes setting up the frame and attaching the bulbs.
• Q: Can I disassemble the marquee letters for storage? A: Yes, the marquee letters can be disassembled for easy storage. Make sure to keep all parts together for future use.