Frequently Asked Questions

• Q: What is the size of the marquee letter? A: The marquee letter is four feet tall. Its dimensions are approximately thirteen point thirty-nine inches in length, four point thirty-three inches in width, and sixteen point fifty-four inches in height.
• Q: What materials are used to make the marquee letter? A: The marquee letter is made from foam board. This lightweight material makes it easy to handle and assemble.
• Q: Does the marquee letter require assembly? A: Yes, the marquee letter requires assembly. It comes with numbered instructions for easy alignment and insertion of the bottom plate.
• Q: How do I set up the marquee letter for my event? A: To set up the marquee letter, follow the included instructions to assemble it and then attach the matching light strings. You'll need a hot glue gun to reinforce the assembly.
• Q: Can the marquee letter be used for various occasions? A: Yes, the marquee letter is ideal for various occasions. It can be used for birthday parties, weddings, baby showers, and other celebrations.
• Q: Is this marquee letter suitable for outdoor use? A: Yes, the marquee letter can be used outdoors, but it should be protected from moisture. Ensure that it is placed in a dry area to maintain its integrity.
• Q: How do I clean the marquee letter? A: To clean the marquee letter, gently wipe it with a damp cloth. Avoid using harsh chemicals that could damage the foam board.
• Q: Can I store the marquee letter for future use? A: Yes, you can store the marquee letter for future use. Make sure to disassemble it and store it in a dry, cool place to prevent damage.
• Q: Is the marquee letter safe for children? A: Yes, the marquee letter is safe for children. It is made from non-toxic foam board and does not contain hazardous materials.
• Q: What if the marquee letter arrives damaged? A: If the marquee letter arrives damaged, you can contact customer service for a replacement. They typically respond within eight hours to resolve any issues.
• Q: Does the marquee letter come with a warranty? A: Yes, the marquee letter comes with a warranty. Check the packaging for specific details regarding coverage and duration.
• Q: How bright are the lights on the marquee letter? A: The lights on the marquee letter are designed to be bright and eye-catching. They enhance visibility and add a festive touch to your decorations.
• Q: What type of glue is recommended for assembly? A: A hot glue gun is recommended for assembly. It provides a strong bond to ensure the marquee letter stays securely put during use.
• Q: Can I customize the marquee letter with different colors? A: Yes, you can customize the marquee letter with different colors. Consider using paint or decorations that adhere well to foam board.
• Q: Is customer support available after purchase? A: Yes, customer support is available after purchase. They aim to address any concerns or questions within eight hours.