Frequently Asked Questions

• Q: What materials are used to make the marquee letters? A: The marquee letters are made from foam board. This lightweight material allows for easy assembly and decoration.
• Q: How tall are the light up letters? A: The light up letters are four feet tall. This size makes them a striking addition to any party or event.
• Q: What colors are available for the marquee letters? A: The marquee letters come in various colors, with the specific option being the letter S. This allows for customization based on your theme.
• Q: How do I assemble the marquee letters? A: To assemble the marquee letters, follow the numbered instructions to align the pieces and insert the bottom plate. A hot glue gun is recommended for reinforcement.
• Q: What events are these marquee letters suitable for? A: These marquee letters are ideal for various events, including birthday parties, weddings, and baby showers. They enhance the atmosphere for any celebration.
• Q: Can the marquee letters be used outdoors? A: Yes, the marquee letters can be used outdoors. However, ensure they are secured properly to withstand wind or adverse weather.
• Q: How should I clean the marquee letters? A: To clean the marquee letters, gently wipe them with a damp cloth. Avoid harsh chemicals that could damage the foam material.
• Q: Are the marquee letters safe for kids? A: Yes, the marquee letters are safe for kids. They are made from non-toxic foam, ensuring safety during use at children's parties.
• Q: What is the best way to store the marquee letters? A: Store the marquee letters in a cool, dry place, preferably in their original packaging, to protect them from damage.
• Q: How do the lights work for the marquee letters? A: The marquee letters come equipped with light strings included in the package. Simply connect them as per the instructions for an instant glow.
• Q: Can I customize the marquee letters? A: The marquee letters can be customized with additional decorations, such as paint or stickers, as long as they do not damage the foam.
• Q: What if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, contact customer service within eight hours for assistance with returns or replacements.
• Q: Do I need special tools to assemble the marquee letters? A: No, you do not need special tools to assemble the marquee letters. A hot glue gun is recommended for reinforcement but is not mandatory.
• Q: What are the dimensions of the marquee letters? A: The dimensions of the marquee letters are approximately thirteen point thirty-nine inches in length, four point thirty-three inches in width, and sixteen point fifty-four inches in height.
• Q: Are the marquee letters suitable for reuse? A: Yes, the marquee letters are designed for reuse. With proper care, they can be used for multiple events.
• Q: What kind of customer support is available? A: High-quality customer service is provided, with responses to inquiries typically within eight hours. This ensures customer satisfaction.