Frequently Asked Questions

• Q: What material is the marquee letter made of? A: The marquee letter is made from foam board. This material ensures it is lightweight and easy to assemble.
• Q: What are the dimensions of the marquee letter? A: The marquee letter measures four feet in height, thirteen point thirty-nine inches in length, and four point thirty-three inches in width. These dimensions make it a substantial decoration for events.
• Q: Does the marquee letter require assembly? A: Yes, the marquee letter requires assembly. It comes with numbered instructions for easy setup, allowing you to align and insert the bottom plate with minimal effort.
• Q: How do I assemble the marquee letter? A: To assemble the marquee letter, follow the numbered instructions provided. Use a hot glue gun to reinforce the bottom plate after aligning it.
• Q: Can the marquee letter be used for outdoor events? A: Yes, the marquee letter can be used for outdoor events. However, ensure it is protected from adverse weather conditions to maintain its appearance.
• Q: How do I set up the lights on the marquee letter? A: The marquee letter comes equipped with a matching light string. Simply attach the light string as instructed to create a beautiful illuminated effect.
• Q: What occasions are suitable for the marquee letter? A: The marquee letter is ideal for various occasions, including birthday parties, weddings, and baby showers. Its bright lights add a festive atmosphere to any event.
• Q: Is this product suitable for children? A: Yes, the marquee letter is suitable for children. However, adult supervision during assembly and usage is recommended to ensure safety.
• Q: What is the best way to clean the marquee letter? A: To clean the marquee letter, use a soft, damp cloth to wipe the surface. Avoid harsh chemicals to prevent damage to the foam material.
• Q: How should I store the marquee letter when not in use? A: Store the marquee letter in a cool, dry place. Disassemble it carefully and keep it in its original packaging to prevent any damage.
• Q: Is there a warranty on the marquee letter? A: Yes, the marquee letter comes with a warranty. For details regarding the warranty period and coverage, refer to the manufacturer's guidelines.
• Q: What should I do if the marquee letter arrives damaged? A: If the marquee letter arrives damaged, contact customer service within eight hours. They will assist you with the return or replacement process.
• Q: Are the lights battery-operated or plug-in? A: The lights on the marquee letter are plug-in. This design eliminates the hassle of changing batteries frequently.
• Q: Can I customize the marquee letter? A: No, the marquee letter is not customizable. It is available in a fixed design and color, specifically in the letter 'U'.
• Q: How bright are the lights on the marquee letter? A: The lights on the marquee letter are designed to be bright and eye-catching. They effectively enhance the overall visual appeal during events.