Frequently Asked Questions

• Q: What are the dimensions of the marquee letter? A: The marquee letter measures four feet tall, thirteen point thirty-nine inches long, and four point thirty-three inches wide. This size makes it a prominent decorative piece for any event.
• Q: What material is the marquee letter made of? A: The marquee letter is made from high-quality foam board. This material ensures durability while remaining lightweight for easy setup.
• Q: Is the marquee letter easy to assemble? A: Yes, the marquee letter is designed for easy assembly. It comes with numbered instructions to guide you through the process.
• Q: How do I set up the marquee letter with lights? A: To set up the marquee letter, simply follow the assembly instructions, insert the bottom plate, and use the included light string. It’s a straightforward process that requires no special tools.
• Q: Can I use this marquee letter for any type of event? A: Yes, this marquee letter is ideal for various events like birthday parties, weddings, and baby showers. Its versatility makes it suitable for any celebration.
• Q: How do I reinforce the assembly of the marquee letter? A: You can reinforce the assembly by using a hot glue gun. This additional step ensures that the letter remains stable and secure during your event.
• Q: What should I do to clean the marquee letter? A: To clean the marquee letter, gently wipe it with a damp cloth. Avoid using harsh chemicals, as they may damage the foam material.
• Q: How should I store the marquee letter when not in use? A: Store the marquee letter in a cool, dry place, preferably in its original packaging, to protect it from dust and potential damage.
• Q: Is the marquee letter safe for children? A: Yes, the marquee letter is made from non-toxic foam board, making it safe for children to be around during events.
• Q: What if the marquee letter arrives damaged? A: If the marquee letter arrives damaged, please contact customer service within eight hours. They will assist you with returns and replacements.
• Q: Can I use my own light string with the marquee letter? A: No, the marquee letter is designed to be used with the included matching light string. This ensures compatibility and ease of setup.
• Q: Is the marquee letter suitable for outdoor use? A: Yes, the marquee letter can be used outdoors, but it should be protected from direct rain and strong winds to maintain its condition.
• Q: How long do the lights last on the marquee letter? A: The lights included with the marquee letter have a long lifespan, typically lasting for several hours of continuous use. However, the exact duration may vary.
• Q: Does the marquee letter come with a warranty? A: Yes, the marquee letter comes with a warranty that covers manufacturing defects. Please refer to the product documentation for details.
• Q: Are replacement parts available for the marquee letter? A: Yes, replacement parts can be requested from customer service if needed. They will assist you with any specific requirements.