Frequently Asked Questions

• Q: What material is the marquee letter made of? A: The marquee letter is made of high-quality foam board. This material is lightweight yet durable, ensuring it maintains its shape during use.
• Q: What are the dimensions of the marquee letters? A: The marquee letters are four feet tall, which is equivalent to forty-eight inches or one hundred twenty-one centimeters. This size makes them a striking addition to any event.
• Q: How do I assemble the marquee letters? A: You need to assemble the marquee letters yourself. Follow the instructions to match the slots on the pre-cut frame, use hot glue, and screw in the bulbs.
• Q: What color is the marquee letter? A: The marquee letter is available in the color of Letter M. This allows for a personalized touch at your celebration.
• Q: How many letters can I customize with the marquee set? A: The set includes twenty-seven marquee alphabet frames. This allows for extensive customization to match your party theme.
• Q: Is a glue gun required for assembly? A: Yes, a glue gun is required to assemble the marquee letters. It is not included in the package, so please prepare one beforehand.
• Q: What type of batteries does the marquee letter use? A: The marquee letter requires three AA batteries for operation. Ensure you have these batteries on hand for immediate use.
• Q: Can I use the marquee letters for outdoor events? A: Yes, the marquee letters can be used for outdoor events. However, it is advisable to place them in a sheltered area to protect them from harsh weather.
• Q: How should I store the marquee letters when not in use? A: Store the marquee letters in a cool, dry place. Ensure they are disassembled and kept in their original packaging to avoid damage.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are made from non-toxic foam board and are safe for children. However, adult supervision is recommended during assembly.
• Q: What if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, contact customer support immediately. They will assist you with a return or replacement process.
• Q: Is there a warranty on the marquee letters? A: Yes, the marquee letters come with a warranty. Please check the product details for specific terms and conditions.
• Q: How can I clean the marquee letters? A: To clean the marquee letters, use a soft, damp cloth to wipe them down. Avoid using harsh chemicals that could damage the foam board.
• Q: What occasions are suitable for using the marquee letters? A: The marquee letters are perfect for various occasions, including birthdays, graduations, weddings, and baby showers. They add a festive touch to any celebration.
• Q: Can I rearrange the letters once they are assembled? A: No, once the letters are assembled, they are not designed to be rearranged easily. It's best to decide on the layout before assembly.