Frequently Asked Questions

• Q: What materials are the marquee letters made from? A: The marquee letters are made from high-quality foam board. This material is designed to be durable and not easily deformed.
• Q: How large are the marquee letters? A: The marquee letters are four feet tall. This height makes them highly visible and an eye-catching decoration for events.
• Q: What is included in the package? A: The package includes a set of pre-cut letter frames, a light string with several bulbs, and assembly instructions. Note that a glue gun and batteries are not included.
• Q: How do I assemble the marquee letters? A: You need to assemble the letters by matching the slots on the board and using hot glue to secure them together. Once the frames are combined, screw the bulbs on and install three AA batteries.
• Q: Are the marquee letters suitable for outdoor use? A: Yes, the marquee letters can be used outdoors, but you should protect them from moisture and strong winds. They are best used in sheltered areas.
• Q: Can I customize the letters for my event? A: Yes, you can customize the letters as there are twenty-seven marquee alphabet frames included. This allows you to freely create words that match your party theme.
• Q: How do I keep the marquee letters in good condition? A: To keep the marquee letters in good condition, store them in a dry place and avoid exposure to extreme temperatures. Clean them gently with a soft cloth.
• Q: Are there any safety precautions to consider? A: Yes, ensure that the marquee letters are securely assembled to prevent them from tipping over. Also, use only the recommended three AA batteries for safe operation.
• Q: What if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, contact customer service for a replacement or refund. They offer good after-sales service and will help resolve any issues.
• Q: Are the marquee letters safe for children? A: Yes, the marquee letters are made from non-toxic materials and are safe for children when used under adult supervision. However, small parts like bulbs should be kept out of reach.
• Q: What occasions are the marquee letters suitable for? A: The marquee letters are perfect for various occasions including birthday parties, graduations, weddings, and baby showers. They serve as attractive focal points for events.
• Q: How long do the lights last? A: The longevity of the lights depends on the quality of the batteries used. With high-quality batteries, the lights can last for several hours, enhancing your event.
• Q: Can I use other types of bulbs with the marquee letters? A: No, it is recommended to use the bulbs provided in the package. Other types may not fit properly or could cause electrical issues.
• Q: Is assembly required for the marquee letters? A: Yes, assembly is required. The letters come as pre-cut frames that need to be put together using hot glue, as explained in the instructions.
• Q: What is the warranty on the marquee letters? A: The marquee letters come with a limited warranty that covers manufacturing defects. Check the product details for specific terms and conditions.