Frequently Asked Questions

• Q: What are the dimensions of the marquee number? A: The marquee number is approximately eleven inches wide, four inches deep, and twelve inches tall. This size makes it a substantial decoration for any party backdrop.
• Q: What material is the marquee number made of? A: The marquee number is made from foam. This lightweight material allows for easy handling and assembly during your party preparations.
• Q: Is the marquee number suitable for outdoor use? A: Yes, the marquee number can be used outdoors. However, it is recommended to keep it dry and protected from harsh weather conditions.
• Q: How do I assemble the marquee number? A: To assemble the marquee number, follow the included instruction manual and video tutorial. A hot glue gun is required for assembly, which is not included in the package.
• Q: Can I customize the colors of the marquee numbers? A: Yes, you can choose from a variety of colors including black, gold, pink, and silver for your marquee numbers. Customize it to match your party theme.
• Q: Is the marquee number user-friendly for assembly? A: Yes, the marquee number features an innovative slot design for easy assembly. The detailed instructions make it user-friendly, even for beginners.
• Q: How do I care for the marquee number after use? A: To care for the marquee number, store it in a dry place away from direct sunlight. Clean it gently with a damp cloth to remove any dust or residue.
• Q: Is this product safe for children? A: Yes, the marquee number is safe for children. However, adult supervision is recommended during assembly and use, especially with the hot glue gun.
• Q: Can I use this marquee number for other occasions? A: Yes, the marquee number can be used for various occasions such as anniversaries, weddings, and milestone birthday parties, making it a versatile decoration.
• Q: What if the marquee number arrives damaged? A: If your marquee number arrives damaged, please contact our customer service immediately. We will assist you with returns or replacements as necessary.
• Q: How can I contact customer service if I have a problem? A: You can contact our customer service through the contact information provided in the package. We offer twenty-four-seven support to assist you.
• Q: Does the package include a light string? A: Yes, the package includes a set of light-up numbers and a light string for added illumination. This enhances the visual appeal of your decoration.
• Q: What type of event is this marquee number best suited for? A: This marquee number is perfect for birthday parties, particularly for celebrating milestone ages like seventy. It adds a festive touch to the event.
• Q: Are there additional assembly services available? A: Yes, we offer assembly services if you prefer professional help. Contact our customer service for more details about these services.
• Q: What is the return policy for this product? A: Our return policy allows for returns within thirty days of purchase. Please ensure the product is in its original condition when returning.