Frequently Asked Questions

• Q: What are the dimensions of the marquee light up letters? A: The marquee light up letters are three feet tall. This height makes them an eye-catching addition to various events.
• Q: What material is used for the marquee letters? A: The marquee letters are made of high-quality foam board. This material is durable and resistant to deformation.
• Q: How many marquee letters are included in the package? A: The package includes one set of marquee letters. It features pre-cut letter frames for easy assembly.
• Q: How do I assemble the marquee letters? A: You need to assemble the marquee letters using hot glue for the frame. Follow the included manual for step-by-step instructions.
• Q: Do I need any additional tools for assembly? A: Yes, you'll need a hot glue gun for assembly. Batteries for the light string are also required but not included.
• Q: Can I customize the marquee letters for my event? A: Yes, the marquee letters allow for multiple customization options. You can personalize them according to your party theme.
• Q: How should I clean the marquee letters? A: To clean the marquee letters, use a damp cloth. Avoid using harsh chemicals that could damage the foam board material.
• Q: Are the marquee letters safe for kids? A: Yes, the marquee letters are safe for kids. However, supervision is recommended during assembly due to small parts.
• Q: What is the best way to store the marquee letters? A: Store the marquee letters in a cool, dry place. Keep them in their original packaging to prevent damage during storage.
• Q: Are the marquee letters suitable for outdoor use? A: Yes, the marquee letters can be used outdoors. However, they should be kept dry and protected from harsh weather conditions.
• Q: How can I ensure the bulbs are installed correctly? A: Follow the assembly manual to install the bulbs properly. Make sure each bulb is securely screwed into the frame.
• Q: What if the marquee letters arrive damaged? A: If the marquee letters arrive damaged, contact customer support immediately. They will assist you with a replacement or refund.
• Q: Is there a warranty for the marquee letters? A: Yes, the marquee letters come with a warranty. Check the packaging or contact the manufacturer for specific details.
• Q: Can I use LED bulbs with the marquee letters? A: Yes, you can use LED bulbs with the marquee letters. Ensure the bulbs are compatible with the provided light string.
• Q: What events are the marquee letters suitable for? A: The marquee letters are perfect for various events such as weddings, graduations, and baby showers. They add a festive touch.