Frequently Asked Questions

• Q: What are the dimensions of the shock absorber? A: The shock absorber has a full length of sixty millimeters and an extended length of fifty-three millimeters. The compressed size is thirty-nine millimeters.
• Q: What materials are used in the shock absorber? A: The shock absorber is made of precision CNC machined aluminum for durability. It also features a nylon bottom rod end for enhanced stability.
• Q: What is the maximum travel of this shock absorber? A: The maximum travel for this shock absorber is fourteen millimeters. This provides improved off-road agility and performance.
• Q: How do I install the shock absorber on my RC crawler? A: To install the shock absorber, simply remove the old ones and attach these using the included hardware. Ensure proper alignment for optimal performance.
• Q: Is this shock absorber suitable for all RC crawlers? A: This shock absorber is specifically designed for the Redcat Ascent18, making it ideal for that model. Compatibility with other models may vary.
• Q: How do I adjust the preload on the shock absorber? A: You can adjust the preload by threading the shock body to the desired tension. This allows for on-the-fly tuning of suspension responsiveness.
• Q: What is the weight of each shock absorber? A: Each shock absorber weighs six grams. This lightweight design helps maintain the overall agility of your RC crawler.
• Q: Can I use these shock absorbers for racing? A: Yes, these shock absorbers are suitable for racing due to their dual spring rates and adjustable preload. They enhance performance on various terrains.
• Q: How should I clean the shock absorbers? A: To clean the shock absorbers, wipe them with a damp cloth and mild soap. Avoid using harsh chemicals that may damage the materials.
• Q: What is the shelf life of these shock absorbers? A: The shock absorbers do not have a specific shelf life but should be stored in a cool, dry place to maintain optimal performance.
• Q: What do I do if the shock absorber arrives damaged? A: If the shock absorber arrives damaged, contact customer support immediately for assistance with returns or replacements.
• Q: Is there a warranty for these shock absorbers? A: Yes, these shock absorbers typically come with a warranty against manufacturing defects. Check the product details for specific terms.
• Q: How do the dual spring rates benefit performance? A: The dual spring rates provide adaptable performance, allowing the shock absorber to handle various terrains and driving styles effectively.
• Q: Are these shock absorbers easy to tune? A: Yes, the threaded design of the shock bodies makes it easy to adjust preload, allowing for quick and straightforward tuning.
• Q: Do these shock absorbers come in different colors? A: Currently, these shock absorbers are available in grey. Other colors may be offered in future models.
• Q: What is the maximum allowable weight for these shock absorbers? A: While there isn't a specific weight limit, these shock absorbers are designed for the Redcat Ascent18, which has a maximum weight capacity of approximately one thousand grams.