Frequently Asked Questions

• Q: What is the maximum speed of the isinwheel H7Pro Electric Scooter? A: The maximum speed is thirty-eight miles per hour. This powerful performance is achieved with a robust twelve hundred watt motor.
• Q: How far can the isinwheel H7Pro Electric Scooter travel on a single charge? A: It can travel up to forty-three miles on a single charge. The scooter is equipped with a forty-eight volt, eighteen point two amp-hour battery.
• Q: What are the dimensions of the isinwheel H7Pro Electric Scooter? A: The scooter measures sixty-three point four inches long, twenty-six point four inches wide, and fifty point eight inches tall. This size provides a stable and comfortable ride.
• Q: What material is the isinwheel H7Pro Electric Scooter made from? A: The scooter is made from carbon steel alloy. This material ensures durability and reliability for riders.
• Q: What features enhance the comfort of riding the isinwheel H7Pro Electric Scooter? A: It features sixteen-inch by four-inch pneumatic snow tires and front fork and rear spring suspension. These elements provide excellent traction and a smooth ride over rough surfaces.
• Q: How do you charge the isinwheel H7Pro Electric Scooter? A: You can fully charge it in eight to nine hours using a single charger. Alternatively, dual charging ports can reduce the time to four to five hours.
• Q: What safety features does the isinwheel H7Pro Electric Scooter have? A: It has front and rear disc brakes and an electric cutoff brake. Additionally, it includes front and rear taillights and turn signals for safer rides.
• Q: Can you start the isinwheel H7Pro Electric Scooter with NFC keys? A: Yes, it comes with two NFC keys for starting and shutting down the scooter. This feature enhances convenience and security.
• Q: Is the isinwheel H7Pro Electric Scooter suitable for all riders? A: Yes, it supports a maximum weight capacity of three hundred thirty pounds. This ensures that a variety of riders can use the scooter comfortably.
• Q: What is the warranty period for the isinwheel H7Pro Electric Scooter? A: The scooter comes with a one-year warranty for most parts and one hundred eighty days for other components. This warranty provides peace of mind for users.
• Q: How should I care for the isinwheel H7Pro Electric Scooter? A: Regularly check the brakes and tire pressure to ensure safety. Clean the scooter with a damp cloth and avoid using harsh chemicals.
• Q: What should I do if the isinwheel H7Pro Electric Scooter arrives damaged? A: Contact customer service immediately for assistance. They can guide you on the return process and provide support for any issues.
• Q: How do I set up the isinwheel H7Pro Electric Scooter after unboxing? A: Watch the unboxing video included in the package for proper assembly instructions. This ensures safe and effective setup.
• Q: Is there a mobile app for the isinwheel H7Pro Electric Scooter? A: Yes, it has a smart app that allows you to monitor and control the scooter. This feature enhances the overall riding experience.
• Q: What type of terrain can the isinwheel H7Pro Electric Scooter handle? A: It is designed for various terrains, thanks to its robust tires and suspension. This makes it suitable for both urban and rough surfaces.
• Q: How do the turn signals work on the isinwheel H7Pro Electric Scooter? A: The scooter is equipped with built-in turn signals that activate when you indicate your direction. This feature improves visibility and safety while riding.