Frequently Asked Questions

• Q: What are the dimensions of the puzzle? A: The puzzle measures twenty-seven point five six inches in length and nineteen point six nine inches in width.
• Q: What materials is the puzzle made of? A: The puzzle is made from one hundred percent recycled cardboard, which is non-toxic and environmentally friendly.
• Q: How many pieces are in this puzzle? A: This puzzle contains one thousand pieces, making it suitable for adults and older children.
• Q: How do you assemble the puzzle? A: To assemble the puzzle, start by sorting pieces by color and edge pieces, then connect them gradually, focusing on one section at a time.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle can be suitable for beginners, especially if they enjoy a challenge and have patience.
• Q: What age group is this puzzle recommended for? A: This puzzle is recommended for ages fourteen years and up, making it a great option for teens and adults.
• Q: How should I store the puzzle when not in use? A: Store the puzzle in a cool, dry place, preferably in its original box to keep the pieces safe and organized.
• Q: Can the puzzle pieces be washed? A: No, the puzzle pieces should not be washed, as moisture can damage the cardboard material.
• Q: What do I do if I lose a piece? A: If you find yourself missing a piece, please contact customer support, and they will send you a replacement.
• Q: Is this puzzle a good gift option? A: Yes, this puzzle makes a thoughtful gift for birthdays and holidays, appealing to puzzle enthusiasts and casual players alike.
• Q: How does this puzzle help with cognitive skills? A: This puzzle improves hand-eye coordination, logical thinking, problem-solving skills, and patience through engaging gameplay.
• Q: Is the puzzle artwork original? A: Yes, the artwork for this puzzle is original and designed by the brand's own artist, with copyright registration.
• Q: Are there any safety features for younger players? A: Yes, the puzzle has dust-free round edges that ensure safety for younger players while handling pieces.
• Q: What is the return policy for this puzzle? A: The return policy allows returns within a specified period if the product is unopened and in original condition.
• Q: How can I contact support for issues? A: You can contact customer support through Amazon for any issues regarding missing pieces or product quality.
• Q: Does the puzzle come with a poster? A: Yes, the puzzle includes a bonus glare-free poster measuring seventy centimeters by fifty centimeters.