Frequently Asked Questions

• Q: What is the material of the graduation cap and gown? A: The graduation cap and gown are made from one hundred percent polyester. This material ensures comfort and durability for the wearer.
• Q: What sizes are available for the graduation cap and gown? A: The available size for this graduation package is large, suitable for children between four feet one inch and four feet four inches tall.
• Q: Does the graduation gown have any special features? A: Yes, the gown has a low luster finish that gives it a stylish sheen. This finish helps the graduate look their best on their special day.
• Q: How does the mortarboard cap fit? A: The mortarboard cap includes an elastic band that stretches to fit a head circumference of up to twenty-five inches. This design ensures a secure and comfortable fit for children.
• Q: What color is the graduation cap and gown? A: The graduation cap and gown package is available in red. This vibrant color adds a festive touch to any graduation ceremony.
• Q: How do I wear the graduation cap and gown? A: To wear the gown, simply slip it over the head and adjust it to ensure it sits comfortably on the shoulders. The cap should be positioned flat on the head.
• Q: Is the graduation gown suitable for preschool and kindergarten ceremonies? A: Yes, this gown is specifically designed for preschool, kindergarten, and elementary ceremonies. It meets the needs of young graduates perfectly.
• Q: What should I do if the gown doesn't fit? A: If the gown does not fit properly, you may need to check the sizing guidelines. For exchanges or returns, please refer to the retailer's policy.
• Q: How should I store the graduation cap and gown? A: Store the graduation cap and gown in a cool, dry place away from direct sunlight. Avoid folding the gown to prevent creasing.
• Q: Can the graduation gown be washed? A: Yes, the polyester gown can be hand washed in cold water. Avoid using bleach and hang it to dry to maintain its quality.
• Q: Is the graduation cap safe for young children? A: Yes, the graduation cap is designed for children and does not have any hazardous materials. Ensure supervision while wearing.
• Q: What if the graduation cap arrives damaged? A: If the graduation cap arrives damaged, contact the retailer immediately for a replacement or refund according to their return policy.
• Q: Is this product appropriate for a graduation ceremony? A: Yes, this graduation cap and gown package is specifically designed for graduation ceremonies and helps celebrate the achievement in style.
• Q: How long has Jostens been providing graduation attire? A: Jostens has over one hundred fifteen years of experience in providing graduation products, ensuring quality and tradition.
• Q: Can I customize the graduation cap tassel with a year date? A: No, the tassel does not include a year date. However, you can easily add a custom tassel if desired.