Frequently Asked Questions

• Q: What is the size of the Masterpieces jigsaw puzzle? A: The puzzle measures eighteen inches by twenty-four inches. This size is ideal for both adults and families to enjoy.
• Q: What materials are used in this puzzle? A: This puzzle is made from cardboard and uses non-toxic, soy-based inks. It is also environmentally friendly as it is created from one hundred percent recycled material.
• Q: How many pieces does this puzzle have? A: This puzzle contains five hundred pieces. This piece count offers a challenging yet enjoyable experience for puzzlers of all ages.
• Q: How do I assemble the Masterpieces puzzle? A: To assemble the puzzle, start by sorting the pieces by color and edge pieces. Then, gradually work towards completing the picture, using the included poster for reference.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is suitable for children over the age of four. It provides a fun and engaging activity for family game nights.
• Q: How can I enhance my puzzling experience with this product? A: To enhance your experience, ensure good lighting and a flat surface. The matte finish reduces glare, making it easier to see the pieces.
• Q: What is the best way to clean the puzzle? A: To clean the puzzle, use a dry cloth to wipe off any dust or debris. Avoid using water or cleaning solutions, as they may damage the pieces.
• Q: How should I store the puzzle when not in use? A: Store the puzzle in a cool, dry place, ideally in its original box. Keeping it in a sealed container can help protect the pieces from dust.
• Q: What if a piece is missing? A: Masterpieces offers a missing piece replacement guarantee. Contact their customer support for assistance in obtaining a replacement piece.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle is suitable for beginners. The random cut feature provides varying shapes to create a unique challenge for all skill levels.
• Q: Can this puzzle be completed alone or is it better for groups? A: This puzzle can be completed alone or with a group. It’s a great way to enjoy quality time with family and friends.
• Q: What age group is this puzzle intended for? A: This puzzle is intended for ages four and up. It provides an engaging challenge for both children and adults.
• Q: Are the puzzle pieces durable? A: Yes, the puzzle pieces are made from thick cardboard, ensuring durability and longevity. They are designed to withstand repeated use.
• Q: What type of finish does the puzzle have? A: The puzzle features a matte finish. This finish helps reduce glare and enhances the overall puzzling experience.
• Q: How can I contact customer support for this product? A: You can contact Masterpieces customer support through their official website. They provide assistance for any questions or issues you may have.