Frequently Asked Questions

• Q: What material are the figures made from? A: The figures are made from non-toxic, harmless, and odorless polyvinyl chloride material. This makes them safe for display and play.
• Q: What are the dimensions of the figures? A: Each figure measures between three point nine inches and four point seven inches in height. Slight discrepancies in size are considered normal.
• Q: How many figures are included in the blind box? A: The blind box includes one figure. There are a total of eight different figures available in this collection.
• Q: How do I open and collect the figures? A: To collect the figures, simply open the blind box to reveal your random figure. Each box contains one surprise figure from the series.
• Q: Is this product suitable for younger children? A: This product is recommended for children over the age of fourteen. It is not suitable for younger children due to small parts.
• Q: Can I use these figures for decoration? A: Yes, these figures can be used as cute desktop decorations. They are designed to be both collectible and visually appealing.
• Q: How do I care for these figures? A: To keep the figures in good condition, avoid exposure to direct sunlight and clean them with a dry cloth. Do not submerge in water.
• Q: Are the figures safe for pets? A: No, these figures are not designed for pets. They contain small parts that could pose a choking hazard.
• Q: What should I do if my figure arrives damaged? A: If your figure arrives damaged, contact customer support for assistance with returns or replacements. Keep the original packaging for reference.
• Q: What is the return policy for this product? A: The return policy typically allows for returns within thirty days of purchase. Ensure the product is unopened for a full refund.
• Q: How many hidden editions are in the series? A: There are two hidden editions in the series: one general hidden edition and one super hidden edition. They are rare to find.
• Q: Is there a warranty for this product? A: There is no warranty provided for this product. However, defects in manufacturing can be reported for potential resolution.
• Q: What probabilities are associated with the hidden figures? A: The probability of winning the general hidden edition is one in ninety-six, while the super hidden edition has a probability of one in one hundred ninety-two.
• Q: Are the colors of the figures durable? A: Yes, the colors of the characters are vivid and designed not to fade easily. Each figure is hand-painted with detailed features.
• Q: What age group is this product targeted towards? A: This product is targeted towards collectors and children aged fourteen and older, making it a great gift for birthdays.