Frequently Asked Questions

• Q: What materials are used to create the models? A: The models are made of resin and MDF. These materials provide durability and detail for the unassembled and unpainted pieces.
• Q: How many models are included in the package? A: There are six models included in the package. This consists of one Ankgor Class, one Decimator Class, and two Blacksoul Class vessels.
• Q: What size are the bases included with the models? A: The bases are thirty millimeters by seventy millimeters and thirty millimeters by fifty millimeters. Two of each base size are included for stability during gameplay.
• Q: How do I assemble the models? A: You will need super glue to assemble the models. Follow the provided instructions to properly piece together the unpainted components.
• Q: Is the product suitable for beginners? A: Yes, beginners can enjoy this product. However, familiarity with model assembly and painting may enhance the experience.
• Q: Can the models be painted after assembly? A: Yes, the models can be painted after assembly. It is recommended to wash the resin models in warm, soapy water before applying paint.
• Q: What is the best way to clean the models before painting? A: You should wash the resin models in warm, soapy water. This ensures that any residue is removed for better paint adhesion.
• Q: How do I keep the models in good condition? A: Store the models in a cool, dry place away from direct sunlight. Avoid moisture to prevent damage to the resin and MDF materials.
• Q: Are there any safety precautions for using super glue? A: Yes, super glue should be used in a well-ventilated area. Avoid skin contact and keep it out of reach of children.
• Q: What if a model arrives damaged? A: If a model arrives damaged, you should contact customer service for a replacement. Ensure you have your order details ready for assistance.
• Q: Is there a warranty on the models? A: Yes, there is typically a warranty against manufacturing defects. Check the manufacturer's policy for specific terms and conditions.
• Q: Can I return the models if I'm not satisfied? A: Yes, you can return the models if you are not satisfied. Ensure they are unassembled and in original packaging for a full refund.
• Q: Are the models safe for children? A: No, the models are not suitable for children due to small parts. They are designed for adult hobbyists and collectors.
• Q: How long does it take to assemble the models? A: Assembly time varies but typically takes one to two hours per model. Patience and attention to detail will yield the best results.
• Q: What tools will I need for assembly? A: You will need super glue and possibly hobby tools like clippers and file sanders. These tools assist in achieving precise assembly.
• Q: Can I mix and match models from different sets? A: Yes, you can mix and match models from different sets. This allows for creative customization and unique fleet configurations in gameplay.