Frequently Asked Questions

• Q: What materials are used to make the marquee numbers? A: The marquee numbers are made of foam board. This lightweight material allows for easy assembly and portability.
• Q: What are the dimensions of the marquee number 21? A: The marquee number 21 measures approximately twelve point nine nine inches in length, eleven point eight one inches in width, and five point five one inches in height.
• Q: Is the marquee number light up feature battery-operated? A: Yes, the marquee number features light-up functionality. It requires a string light, which is included in the package.
• Q: How do I assemble the marquee numbers? A: To assemble the marquee numbers, follow the included instruction manual. A hot glue gun is needed for assembly, which is not included.
• Q: Can the marquee numbers be used outdoors? A: Yes, the marquee numbers can be used outdoors. However, it's recommended to protect them from wet conditions to maintain their quality.
• Q: Do I need any special tools for installation? A: You will need a hot glue gun for assembly. Other than that, no special tools are required.
• Q: How should I store the marquee numbers when not in use? A: Store the marquee numbers in a cool, dry place. Ensure they are protected from direct sunlight and moisture to avoid damage.
• Q: Are the marquee numbers safe for kids? A: Yes, the marquee numbers are designed to be safe for kids. However, supervision is advised during assembly due to the use of a hot glue gun.
• Q: How do I clean the marquee numbers? A: To clean the marquee numbers, gently wipe them with a damp cloth. Avoid using harsh chemicals to preserve the foam board material.
• Q: What kind of events are suitable for these decorations? A: These marquee numbers are perfect for birthday parties, anniversaries, and other celebrations. They are especially suited for twenty-first birthday decorations.
• Q: Can I customize the color of the marquee numbers? A: No, the marquee numbers come in a set color, which is rose gold. There are other color options available for different sets.
• Q: What if the marquee numbers arrive damaged? A: If the marquee numbers arrive damaged, please contact our customer service immediately for assistance with returns or replacements.
• Q: Is customer service available for assembly questions? A: Yes, we offer twenty-four seven customer service for any assembly questions or concerns you may have.
• Q: Are there any additional accessories included in the package? A: Yes, the package includes a set of light-up numbers and a string light. Instructions for assembly are also provided.
• Q: What is the return policy for the marquee numbers? A: Our return policy allows for returns within thirty days of purchase, provided the item is in its original condition.
• Q: Are the marquee numbers suitable for both genders? A: Yes, the marquee numbers are designed to be suitable for any gender, making them perfect for both women's and men's twenty-first birthday celebrations.