Frequently Asked Questions

• Q: What are the dimensions of the MasterPieces Wizard of Oz puzzle? A: The puzzle measures nineteen point two five inches by twenty six point seven five inches. This size makes it suitable for various surfaces when assembling.
• Q: What materials is the puzzle made from? A: The puzzle is crafted from cardboard. It is designed with eco-friendly materials, including one hundred percent recycled content and non-toxic inks.
• Q: How many pieces does this jigsaw puzzle contain? A: This puzzle contains one thousand pieces. The variety of shapes adds challenge and fun to your puzzling experience.
• Q: How do I assemble the MasterPieces puzzle? A: To assemble the puzzle, start by sorting the pieces by colors and edges. Use the bonus poster provided for a reference image to guide you.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is suitable for children as well as adults. It offers a fun activity for family game nights or youth gatherings.
• Q: What is the recommended age for this puzzle? A: There is no specific age limit, but it is typically recommended for ages twelve and up. The complexity makes it ideal for older children and adults.
• Q: How do I keep the puzzle in good condition? A: To maintain the puzzle, store it flat in a cool, dry place. Avoid exposure to moisture to prevent damage to the cardboard.
• Q: Can I clean the puzzle pieces? A: Yes, you can gently wipe the pieces with a dry cloth. Avoid using water or cleaning solutions as they can damage the printed surface.
• Q: What if a piece is missing? A: MasterPieces offers a missing piece replacement guarantee. You can contact their customer service for assistance with missing pieces.
• Q: How should I store the puzzle when not in use? A: Store the puzzle in its original box or a dry, sealed container. Keeping it away from direct sunlight will help preserve its quality.
• Q: Is this puzzle environmentally friendly? A: Yes, the MasterPieces puzzle is environmentally friendly. It is made from one hundred percent recycled materials and uses soy-based inks.
• Q: How does this puzzle compare to other brands? A: This puzzle offers unique random cut pieces that create a variety of shapes, making it distinct from many other brands. It ensures a challenging experience.
• Q: Is this puzzle suitable for beginners? A: Yes, the puzzle is suitable for beginners who enjoy jigsaw puzzles. Its one thousand pieces offer a manageable challenge for novice puzzlers.
• Q: What should I do if the puzzle arrives damaged? A: If the puzzle arrives damaged, contact the retailer or MasterPieces customer service for assistance with returns or exchanges.
• Q: Does the puzzle come with any extra materials? A: Yes, the puzzle includes a bonus poster that provides a large view of the completed image. This can help in solving the puzzle.