Frequently Asked Questions

• Q: What are the dimensions of the MasterPieces Jigsaw Puzzle? A: The MasterPieces Jigsaw Puzzle measures thirty-nine inches by twenty-seven inches. This size provides ample space for puzzling and displays beautifully once completed.
• Q: What materials are used in this puzzle? A: This puzzle is made from cardboard and printed with environmentally friendly soy-based inks. The use of recycled materials ensures that it is safe for both the environment and users.
• Q: How many pieces are in this jigsaw puzzle? A: This jigsaw puzzle contains two thousand pieces. This high piece count offers a challenging and engaging experience for puzzle enthusiasts.
• Q: How do I start assembling the puzzle? A: Begin by sorting the pieces by color and edge pieces. Working on the edges first can help establish the frame, making it easier to fill in the center.
• Q: Is this puzzle suitable for beginners? A: While this puzzle is designed for adults and families, beginners may find the two thousand pieces challenging. It’s best suited for those with some puzzling experience.
• Q: Can children participate in assembling this puzzle? A: Children can participate, but adult supervision is recommended. The puzzle’s complexity makes it more suitable for older children or teens.
• Q: How should I store the puzzle when not in use? A: To keep the puzzle in good condition, store it in a cool, dry place. Keeping it in the original packaging can help protect it from dust and damage.
• Q: How do I clean the puzzle pieces? A: Avoid cleaning the puzzle pieces with water or cleaning solutions. Instead, use a soft, dry cloth to gently wipe away any dust or dirt.
• Q: What if the puzzle arrives with missing pieces? A: If the puzzle arrives with missing pieces, contact MasterPieces customer service for assistance. They can help resolve the issue and provide replacement pieces.
• Q: How do I ensure the puzzle stays intact during assembly? A: Assemble the puzzle on a flat, stable surface and avoid moving it until completed. Using a puzzle mat can help keep pieces organized.
• Q: Is there a warranty on this puzzle? A: There is no specific warranty for this puzzle, but MasterPieces offers customer support for quality-related issues. Contact them if you have concerns.
• Q: Can I frame the completed puzzle? A: Yes, you can frame the completed puzzle. Using a puzzle preserver or glue can help secure the pieces before framing.
• Q: What age group is this puzzle recommended for? A: This puzzle is recommended for ages fourteen and up due to its complexity. It is ideal for adult puzzlers and families looking for a challenge.
• Q: What makes this puzzle environmentally friendly? A: This puzzle is made from one hundred percent recycled materials and printed with non-toxic, soy-based inks. These choices minimize its environmental impact.
• Q: Does the puzzle come with any additional items? A: Yes, this puzzle includes a bonus poster that offers a large and detailed view of the image. It can be used as a reference during assembly.