Frequently Asked Questions

• Q: What are the dimensions of the Masterpieces jigsaw puzzle? A: The puzzle measures eighteen inches by twenty-four inches. This size is ideal for a comfortable puzzling experience.
• Q: What material is the puzzle made from? A: The puzzle is made from cardboard. It is environmentally friendly, utilizing recycled materials and non-toxic inks.
• Q: How thick are the puzzle pieces? A: The puzzle pieces are extra thick. This design makes them easier to grip, especially for young children and seniors.
• Q: How do I play with the jigsaw puzzle? A: To play, spread the pieces on a flat surface and start assembling the image. The unique random-cut design ensures a fresh challenge each time.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is suitable for children. The extra-large pieces are designed for easy handling by small hands.
• Q: What age group is this puzzle intended for? A: The puzzle is suitable for both children and adults. It provides a fun and engaging activity for all ages.
• Q: How should I store the jigsaw puzzle? A: Store the puzzle in its original box to keep pieces safe. Ensure the box is kept in a dry place to prevent damage.
• Q: Can I clean the puzzle pieces? A: No, it is not recommended to clean the puzzle pieces. Keeping them dry and intact will maintain their quality.
• Q: What if a piece of the puzzle is missing? A: Masterpieces offers a missing piece replacement guarantee. You can contact them directly for assistance.
• Q: Can adults enjoy this puzzle too? A: Yes, adults can enjoy this puzzle. It is designed to be both fun and challenging for older puzzlers.
• Q: How do I ensure the puzzle lasts a long time? A: To keep the puzzle in good condition, avoid exposure to moisture and store it properly. This will help maintain its quality over time.
• Q: Is this puzzle eco-friendly? A: Yes, the puzzle is eco-friendly. It is made from recycled materials and uses soy-based inks.
• Q: What makes this puzzle a good gift? A: This puzzle makes a great gift due to its engaging design and high-quality materials. It's perfect for anyone who enjoys puzzles.
• Q: Is there a warranty on this puzzle? A: Yes, Masterpieces provides a quality guarantee. If you have concerns, you can reach out to their customer service.
• Q: How can I contact customer support for issues? A: You can contact Masterpieces' customer support directly through their website or customer service number for any issues.