Frequently Asked Questions

• Q: What size are the replacement wheels? A: The replacement wheels are fifty millimeters in diameter and eighteen millimeters wide. This size is designed for various luggage and skate applications.
• Q: What material are the luggage wheels made from? A: The luggage wheels are made from high-quality rubber. This material is selected for its durability and noise-reducing properties.
• Q: What is the internal diameter of the bearing? A: The internal diameter of the bearing is six millimeters. This measurement is important for ensuring compatibility with your luggage.
• Q: How do I install the replacement wheels? A: To install the wheels, remove the original wheels using a hacksaw at the gap. Then, simply attach the new wheels in their place.
• Q: What is included in the package? A: The package includes two replacement wheels, two sets of axles and screws, and two screw wrenches. Everything needed for installation is provided.
• Q: Is there a specific size I should check before ordering? A: Yes, it is crucial to check the size of your existing wheels before ordering. Ensure the replacement wheels match your luggage's specifications.
• Q: How can I keep the wheels in good condition? A: To maintain the wheels, regularly check for debris and clean them as needed. Avoid exposing them to extreme temperatures to prolong their lifespan.
• Q: Are the wheels suitable for all types of luggage? A: Yes, these wheels are designed to be universal and compatible with a variety of luggage types. However, confirm the size before installation.
• Q: Can these wheels be used on outdoor skates? A: Yes, these wheels can be used on inline outdoor skates. Their design makes them versatile for various applications.
• Q: What should I do if the wheels arrive damaged? A: If the wheels arrive damaged, contact the seller immediately. Most sellers have return policies to assist you with replacements.
• Q: Are these wheels noiseless? A: Yes, these wheels are designed to be wear-resistant and mute. They glide smoothly without generating much noise.
• Q: What is the weight of the package? A: The total weight of the package is not specified, but it is lightweight for easy handling and installation.
• Q: Are these wheels suitable for heavy luggage? A: Yes, these wheels are robust enough for heavy luggage, provided they are installed correctly and the luggage is within the recommended weight limits.
• Q: Is there a warranty on the wheels? A: Warranty information depends on the seller. It is advisable to check the product details or contact customer service for specifics.
• Q: How do I contact customer service for support? A: You can contact customer service through the seller's website or customer support number listed on the product page.