Frequently Asked Questions

• Q: What are the contents of the My Universe: Pets Edition Bundle? A: The bundle includes two games: 'My Universe: Puppies & Kittens' and 'My Universe: Pet Clinic', along with a Shiba Inu Switch case.
• Q: What is the binding type of the games in this bundle? A: The games are provided in CD-ROM binding format, suitable for Nintendo Switch consoles.
• Q: What is the color of the included Shiba Inu case? A: The Shiba Inu Switch case is primarily white, adding a cute touch to your gaming experience.
• Q: How do you play My Universe: Puppies & Kittens? A: You adopt and care for virtual puppies or kittens, engaging in activities like feeding, playing, and walking them.
• Q: Is My Universe: Pet Clinic suitable for children? A: Yes, the game is suitable for children as it involves caring for virtual sick animals and learning about veterinary practices.
• Q: Can I play these games alone or with friends? A: You can play the games alone, focusing on your pet care journey, but they are also enjoyable for family play.
• Q: How should I care for the Shiba Inu Switch case? A: To keep the case in good condition, clean it with a soft cloth and avoid exposing it to extreme temperatures.
• Q: Is this bundle safe for young children? A: Yes, the bundle is safe for young children, promoting caring and nurturing skills through gameplay.
• Q: How do I maintain the games in the bundle? A: Store the CD-ROMs in their cases, keep them away from direct sunlight, and handle them carefully to avoid scratches.
• Q: What if the case arrives damaged? A: If the case arrives damaged, you can contact customer support for assistance with returns or exchanges.
• Q: What is the warranty policy for this product? A: The product typically comes with a warranty covering defects, but please refer to the retailer for specific details.
• Q: Are there any age restrictions for playing these games? A: There are no strict age restrictions, but the games are recommended for players ages six and up.
• Q: Can I play these games on other consoles? A: No, these games are specifically designed for the Nintendo Switch console and cannot be played on other platforms.
• Q: How can I improve my pet's happiness in the game? A: You can improve your pet's happiness by regularly engaging in activities like feeding, playing, and walking them.
• Q: What types of pets can I adopt in My Universe: Puppies & Kittens? A: You can adopt a variety of puppies and kittens, each with unique traits and personalities.
• Q: Is there a tutorial for beginners in these games? A: Yes, both games include tutorials to help beginners understand the gameplay mechanics and get started easily.