Frequently Asked Questions

• Q: What materials are used in the Mys Aurora Solar System Puzzle? A: The puzzle is made of high-density fiberboard, which is free of formaldehyde and odor. This ensures durability and a smooth texture.
• Q: What are the dimensions of the puzzle? A: The completed puzzle measures eleven point two inches by eleven point two inches. This size makes it perfect for display or storage.
• Q: How many pieces are in the Mys Aurora puzzle? A: The puzzle contains two hundred pieces. This challenging count offers an engaging experience for adults.
• Q: How do I assemble the puzzle? A: Start by sorting pieces by color and edge. Connect edge pieces first to create the border, then fill in the center using visual cues from the artwork.
• Q: Is this puzzle suitable for beginners? A: Yes, while the puzzle is designed for adults, beginners can enjoy it with patience and practice. The colorful design aids in piece identification.
• Q: Can I frame the completed puzzle? A: Yes, the assembled puzzle can be framed for display. This adds an aesthetic touch to your home décor.
• Q: How should I care for the wooden puzzle? A: Keep the puzzle in a dry environment and avoid exposure to moisture. For cleaning, gently wipe with a dry cloth to maintain its quality.
• Q: What is the best way to store the puzzle when not in use? A: Store the puzzle in its original wooden storage box. This prevents damage and keeps all pieces together.
• Q: Are there any hazardous materials in the puzzle? A: No, the puzzle is made of non-toxic materials and is free from hazardous substances. It is safe for all users.
• Q: What if a piece is missing or damaged? A: If you find a missing or damaged piece, contact customer service for a replacement. They are committed to customer satisfaction.
• Q: Is the puzzle safe for children? A: The puzzle is designed for adults due to its complexity and small pieces. It's not recommended for children under three years old.
• Q: How long does it take to complete the puzzle? A: Completion time varies, but it typically takes several hours to a few days, depending on skill level and concentration.
• Q: Can I give this puzzle as a gift? A: Yes, this puzzle is an excellent gift choice for birthdays or holidays. Its unique design and luxury packaging make it special.
• Q: What makes this puzzle unique? A: The puzzle features original hand-painted art inspired by nature, with intricate patterns and charming animal shapes, making it visually appealing.
• Q: Is there a warranty on the puzzle? A: There is no specific warranty, but customer service is available to address any issues with missing or damaged parts.
• Q: What age group is this puzzle best suited for? A: This puzzle is best suited for adults and older teens due to its challenging nature and intricate design.