Frequently Asked Questions

• Q: What materials are used in this birthday decoration set? A: The birthday decoration set is made of high-quality latex and aluminum film materials. These materials are safe, non-toxic, and recyclable.
• Q: What are the dimensions of the balloons included in the set? A: The set includes balloons of various sizes: one thirty-two inch moon balloon, two twenty-eight inch moon balloons, three eighteen inch purple stars, four ten inch black stars, eight twelve inch confetti balloons, and twenty-eight ten inch purple and black latex balloons.
• Q: How many balloons come in the set? A: The set includes a total of thirty-six balloons. This includes a mix of foil and latex balloons in different sizes.
• Q: How do I assemble the birthday decorations? A: Assembling the decorations is easy and requires little time. Simply follow the provided instructions to inflate and arrange the balloons and banners.
• Q: Is this decoration set suitable for both boys and girls? A: Yes, the decoration set features a purple and black theme that is suitable for both boys and girls. It's designed to create a memorable birthday party atmosphere.
• Q: Can I use helium to inflate the balloons? A: Yes, you can use helium to inflate the balloons. However, the balloons will only stay inflated for three to six hours when filled with helium.
• Q: How should I store the balloons before the party? A: Store the balloons in a cool, dry place away from direct sunlight. Inflate them one to three days before the party to ensure they remain in good condition.
• Q: Are the balloons reusable? A: The balloons are not designed for reuse, especially the latex balloons. They can keep inflated for a short period but are best used for one-time celebrations.
• Q: What do I do if a balloon is damaged upon arrival? A: If a balloon is damaged upon arrival, you should contact customer support for a replacement. Check the items as soon as you receive them.
• Q: Is the decoration set safe for children? A: Yes, the decoration set is made from safe, non-toxic materials. However, adult supervision is recommended when using balloons around young children.
• Q: How long do the latex balloons stay inflated? A: When filled with air, the latex balloons can stay inflated for up to two days. For helium-filled balloons, the duration is three to six hours.
• Q: What is included in the decoration set? A: The decoration set includes one black 'HAPPY BIRTHDAY' banner, one moon balloon, three purple foil stars, four black foil stars, thirty-six latex balloons, and purple number fifteen foil balloons.
• Q: How do I properly inflate the aluminum balloons? A: You should use a straw to inflate the aluminum balloons to eighty percent through the self-sealing mouth to ensure they hold air well.
• Q: Is there a satisfaction guarantee with this product? A: Yes, there is a satisfaction guarantee. If you are not satisfied with your purchase, you can return or exchange it.
• Q: Are there any precautions to take when inflating the balloons? A: Yes, do not inflate the balloons too full; eighty percent is ideal. Also, avoid excessive sun exposure to keep the balloons in good condition.