Frequently Asked Questions

• Q: What is the size of the New! Junkyard Lights Jigsaw Puzzle? A: The puzzle measures twenty-seven by twenty inches. It's designed to provide a satisfying challenge with one thousand random shaped pieces.
• Q: What materials are used in this jigsaw puzzle? A: The puzzle is made from sturdy seventy-point blue chipboard. This ensures durability and a long-lasting quality for repeated use.
• Q: Who is the photographer behind the images in this puzzle? A: The images are by award-winning photographer Troy Paiva. His light-painted night photos capture ghostly junkyards and abandoned vehicles.
• Q: How do I assemble the New! Junkyard Lights Jigsaw Puzzle? A: To assemble, spread out all pieces face up. Start by sorting edge pieces and group colors for easier assembly. Enjoy the immersive experience!
• Q: Is this jigsaw puzzle suitable for children? A: Yes, the puzzle is suitable for older children and adults. It's a fun activity that promotes problem-solving and creativity.
• Q: What is the recommended age for this puzzle? A: This puzzle is recommended for ages thirteen and up. The complexity of one thousand pieces makes it ideal for experienced puzzlers.
• Q: How should I store the jigsaw puzzle when not in use? A: It's best to store the puzzle in its original box. Keep it in a cool, dry place to preserve the quality of the pieces.
• Q: Can I clean the puzzle pieces if they get dirty? A: Yes, you can gently wipe the pieces with a damp cloth. Avoid soaking them in water to maintain the integrity of the chipboard.
• Q: How do I ensure the puzzle remains in good condition? A: To keep the puzzle in good condition, handle pieces carefully and avoid exposure to direct sunlight. Store it in a dry environment.
• Q: What if I receive a damaged puzzle? A: If your puzzle arrives damaged, contact customer service for assistance. They will guide you through the return or replacement process.
• Q: Does this puzzle come with a satisfaction guarantee? A: Yes, it comes with a 100% satisfaction guarantee. You can return it for a full refund if it does not meet your expectations.
• Q: Is this puzzle made in the USA? A: Yes, the puzzle is made in the USA. It is produced by Hennessy Puzzles, a family-owned small business using recycled materials.
• Q: How does this puzzle compare to other jigsaw puzzles? A: This puzzle offers unique light-painted images, making it stand out from traditional jigsaw puzzles. It's designed for a more artistic and immersive experience.
• Q: Can beginners complete this puzzle? A: While beginners can attempt it, the puzzle is best suited for those with some experience. The one thousand pieces present a moderate challenge.
• Q: What is the best way to frame this completed puzzle? A: To frame the completed puzzle, use puzzle preserver or glue to keep it intact. Once dry, place it in a frame that fits twenty-seven by twenty inches.