Frequently Asked Questions

• Q: What is the size of the completed puzzle? A: The finished puzzle size is twenty-four inches by eighteen inches. This size is perfect for display or family game nights.
• Q: What materials is the puzzle made of? A: The puzzle is made from cardboard. This material is durable and ensures that the pieces fit together snugly.
• Q: How many pieces does the puzzle have? A: The puzzle consists of five hundred pieces. This piece count is ideal for intermediate puzzlers and family fun.
• Q: What age is this puzzle suitable for? A: The puzzle is recommended for children aged ten years and older. It provides a fun challenge for families and friends.
• Q: How do I assemble the puzzle? A: To assemble the puzzle, spread the pieces on a flat surface and start connecting the edge pieces first. Working together with others can make it more enjoyable.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle is suitable for beginner and intermediate puzzlers. It offers a manageable challenge for those new to jigsaw puzzles.
• Q: How do I keep the puzzle pieces in good condition? A: To keep the puzzle pieces in good condition, store them in a cool, dry place and avoid exposure to direct sunlight. This will prevent warping and fading.
• Q: Can I clean the puzzle if it gets dirty? A: Yes, you can clean the puzzle by gently wiping the pieces with a dry cloth. Avoid using water or cleaning solutions to prevent damage.
• Q: What should I do if a piece is missing? A: If a piece is missing, you can contact New York Puzzle Company for assistance. They may offer replacement pieces for their puzzles.
• Q: How does this puzzle compare to others in the market? A: This puzzle features random die cut pieces, making it a unique challenge compared to standard puzzles. Its high-quality artwork by Adelina Lirius adds to its appeal.
• Q: Is this puzzle eco-friendly? A: Yes, New York Puzzle Company contributes one percent of sales to environmental non-profits. The puzzles are sustainably crafted with the environment in mind.
• Q: What type of artwork is featured on the puzzle? A: The puzzle features original artwork titled 'Night Saga' by artist Adelina Lirius. The illustration presents a captivating scene that enhances the puzzling experience.
• Q: Is this puzzle safe for children? A: Yes, the puzzle adheres to CPSIA, ASTM, and CE safety regulations, making it safe for children aged ten years and older.
• Q: How long does it typically take to complete this puzzle? A: Most intermediate puzzlers can complete this puzzle in about two to three hours. It’s perfect for family game nights.
• Q: Where is this puzzle manufactured? A: The puzzle is proudly made in the USA. This ensures high quality and supports local manufacturing efforts.