Frequently Asked Questions

• Q: What is the size of the finished puzzle? A: The finished puzzle size is twenty-four inches by eighteen inches. This size makes it suitable for display or framing after completion.
• Q: What material is the puzzle made of? A: The puzzle is made of cardboard. This sturdy material ensures durability and a satisfying feel while puzzling.
• Q: How many pieces does this jigsaw puzzle have? A: This jigsaw puzzle has five hundred pieces. It is designed to provide a challenging yet enjoyable experience for puzzle enthusiasts.
• Q: What age group is this puzzle suitable for? A: This puzzle is recommended for ages ten and up. It offers a fun and engaging activity for both adults and older children.
• Q: How do I assemble the jigsaw puzzle? A: To assemble the puzzle, start by sorting the pieces by color and edge pieces. Then, gradually connect the pieces, starting from the edges and working inward.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle is suitable for intermediate puzzlers, making it a good choice for beginners looking for a manageable challenge.
• Q: How should I store the puzzle when not in use? A: To keep the puzzle in good condition, store it in a cool, dry place. Ensure the box is sealed to prevent dust and moisture from damaging the pieces.
• Q: Are there any special care instructions for the puzzle? A: No special care instructions are needed, but avoid exposing the puzzle to direct sunlight or moisture to maintain its quality.
• Q: Can I return the puzzle if it arrives damaged? A: Yes, you can return the puzzle if it arrives damaged. Check the seller’s return policy for specific instructions on how to process a return.
• Q: What kind of artwork is featured in this puzzle? A: The puzzle features artwork by Emily Winfield Martin, known for her whimsical and enchanting illustrations that create a dreamy atmosphere.
• Q: How long does it typically take to complete this puzzle? A: It usually takes two to three hours to complete this puzzle. This time may vary depending on the puzzler's experience and group collaboration.
• Q: Are the puzzle pieces uniquely shaped? A: Yes, the puzzle has randomly die-cut pieces, meaning no two pieces are alike. This adds a fun challenge to the puzzle-solving experience.
• Q: Is this puzzle environmentally friendly? A: Yes, the puzzle is sustainably crafted. One percent of each sale is pledged to environmental non-profits, supporting a healthy planet.
• Q: Where is the puzzle manufactured? A: The puzzle is made in the USA. New York Puzzle Company prides itself on local production and supporting fair labor practices.
• Q: What makes this puzzle a good gift option? A: This puzzle makes a great gift for both beginner and intermediate puzzlers due to its engaging artwork and challenging design.