Frequently Asked Questions

• Q: What material is the graduation cap and gown made of? A: The graduation cap and gown are made of one hundred percent shiny polyester. This material is thick and smooth, ensuring durability and a polished appearance.
• Q: What are the available colors for this graduation set? A: There are eleven colors available for this graduation set. The options include black, royal blue, navy, purple, red, maroon, gold, green, white, pink, and sky blue.
• Q: What sizes does the graduation gown come in? A: The graduation gown is available in five sizes. It is suitable for kids whose height ranges from three feet three inches to four feet five inches.
• Q: How do I wear the graduation cap and gown? A: To wear the graduation cap and gown, simply slip the gown over your child's clothing and place the cap on their head. The cap features elastic bands for a secure fit.
• Q: Is this graduation set suitable for preschoolers? A: Yes, this graduation set is specifically designed for kindergarten and preschool kids. Its size and style ensure a perfect fit for younger children.
• Q: What is included in the graduation package? A: The graduation package includes a graduation gown, a graduation cap, a tassel, a year charm, and a graduation stole. This comprehensive set is perfect for celebrating milestones.
• Q: How should I clean the graduation gown and cap? A: It is recommended to spot clean the graduation gown and cap. Avoid machine washing to preserve the shiny polyester material and the quality of the garment.
• Q: Can the graduation gown be used for multiple occasions? A: Yes, the graduation gown is designed as an ideal keepsake for marking every milestone. It can be used for kindergarten and elementary graduations.
• Q: What if the graduation cap or gown arrives damaged? A: If the graduation cap or gown arrives damaged, you should contact customer support for assistance. They can help with returns or exchanges to ensure you receive a perfect product.
• Q: Is the graduation cap adjustable? A: Yes, the graduation cap features elastic bands installed inside. This ensures a one-size-fits-all fit, making it easy to wear for various head sizes.
• Q: Does the gown have any special features? A: Yes, the gown has a sturdy hidden color matching zipper in front and strong center pleats on the front and back shoulders. These features enhance both style and functionality.
• Q: What age group is this graduation set designed for? A: This graduation set is designed for children typically graduating from kindergarten. It is perfect for kids aged around five to six years old.
• Q: Is the graduation stole made of the same material? A: Yes, the graduation stole is made of satin fabric, which complements the shiny polyester gown. The stole is also letter printed for added personalization.
• Q: How should I store the graduation gown and cap? A: To store the graduation gown and cap, hang them in a cool, dry place. Avoid folding to maintain their shape and prevent wrinkles.
• Q: Is there a warranty on this product? A: The warranty details may vary by retailer, so it's best to check the specific policy where you purchased the graduation set. Customer service can provide additional information.
• Q: How long will it take to receive the graduation set? A: Shipping times can vary based on your location and the retailer. Typically, you can expect delivery within a few days to a week for standard shipping.