Frequently Asked Questions

• Q: What material is the graduation cap and gown made of? A: The graduation cap and gown are made of one hundred percent shiny polyester. This material is thick and smooth, providing a polished look for special occasions.
• Q: What sizes are available for the graduation gown? A: The graduation gown is available in five sizes, suitable for kids with height ranges from three feet three inches to four feet five inches. This ensures a perfect fit for kindergarten and pre-kindergarten children.
• Q: What colors does the graduation set come in? A: The graduation set is available in eleven colors, including black, royal blue, navy, purple, red, maroon, gold, green, white, pink, and sky blue. This variety allows for personalization for each child's special day.
• Q: How do I put on the graduation cap and gown? A: To put on the graduation gown, simply slip it over the head and zip it up using the sturdy hidden color matching zipper in front. The cap should be placed securely on the head, ensuring the elastic bands fit comfortably.
• Q: Is this graduation set suitable for all kids? A: Yes, this graduation set is suitable for kids within the height range of three feet three inches to four feet five inches. It is designed specifically for kindergarten and pre-kindergarten ages.
• Q: How do I measure my child for the graduation gown? A: To measure your child, have them stand straight and measure their height from the top of their head to the floor. Compare this measurement with the size range provided to ensure the best fit.
• Q: How do I care for the graduation gown? A: To care for the graduation gown, it is recommended to hand wash in cold water and hang to dry. Avoid using bleach to maintain the shiny finish of the polyester material.
• Q: Can the graduation cap and gown be machine washed? A: No, it is not recommended to machine wash the graduation cap and gown. Hand washing is advised to prevent damage to the fabric and maintain its appearance.
• Q: Is the graduation set safe for kids? A: Yes, the graduation set is safe for kids, made from non-hazardous materials. The elastic bands in the cap are designed to fit securely without causing discomfort.
• Q: How should I store the graduation gown when not in use? A: When not in use, store the graduation gown in a cool, dry place, preferably hanging to maintain its shape. Avoid folding it to prevent creases in the fabric.
• Q: What if the graduation gown arrives damaged? A: If the graduation gown arrives damaged, please contact customer support for assistance. Most retailers will offer returns or exchanges for defective items.
• Q: How long will the graduation gown last? A: With proper care, the graduation gown can last for several years as a keepsake. The high-quality polyester is durable and designed to withstand multiple uses.
• Q: Is there a warranty for the graduation cap and gown set? A: Typically, there is no warranty for apparel like graduation caps and gowns. However, check with the retailer for their specific return and exchange policies.
• Q: Can adults wear this graduation gown? A: No, this graduation gown is specifically designed for children, fitting those who are three feet three inches to four feet five inches tall. It is not suitable for adult sizes.
• Q: What accessories are included in the graduation set? A: The graduation set includes a graduation gown, a graduation cap, a tassel, a year charm, and a graduation stole. This comprehensive package is perfect for celebrating milestones.