Frequently Asked Questions

• Q: What is the weight limit for the newyoo Toddler Tricycle? A: The weight limit is thirty-five pounds. This ensures safety and stability while your child uses the tricycle.
• Q: What materials are used in the construction of this tricycle? A: The tricycle is made of high-quality carbon steel and features EVA solid shock-absorbing wheels. These materials enhance durability and safety.
• Q: What are the dimensions of the newyoo Toddler Tricycle? A: The tricycle measures twelve point two inches in length, seven point zero nine inches in width, and twenty-four point six one inches in height. This size is suitable for toddlers.
• Q: How many modes does the tricycle have? A: The tricycle has five modes. These include push tricycle mode, push balance bike mode, tricycle mode, balance bike mode, and bike mode.
• Q: What age group is this tricycle suitable for? A: This tricycle is designed for children aged one to three years. It can accommodate kids under forty-three point three inches tall.
• Q: How do I convert the tricycle into different modes? A: You can convert the tricycle by pressing buttons to adjust the handlebar, seat, and pedals. This makes switching modes very easy.
• Q: Can the handlebar height be adjusted for parents? A: Yes, the handlebar is adjustable. This allows parents to control the speed and direction while walking alongside their child.
• Q: How do I clean the tricycle? A: To clean the tricycle, use a damp cloth to wipe down the frame and wheels. Avoid using harsh chemicals to ensure longevity.
• Q: Is the tricycle safe for outdoor use? A: Yes, the tricycle is safe for outdoor use. The EVA wheels provide good traction and stability on various surfaces.
• Q: Does this tricycle require assembly? A: Yes, some assembly is required. However, it's designed to be easy to assemble with minimal tools needed.
• Q: What should I do if I receive a damaged tricycle? A: If you receive a damaged tricycle, contact customer support immediately for assistance with returns or exchanges.
• Q: Is there a warranty for the newyoo Toddler Tricycle? A: Yes, there is a warranty provided by the manufacturer. It covers defects in materials and workmanship.
• Q: How should I store the tricycle when not in use? A: Store the tricycle in a dry, cool place away from direct sunlight. This helps prevent wear and tear.
• Q: Are there any safety warnings I should know about? A: Yes, there is a choking hazard warning due to small parts. It is not for children under three years old.
• Q: How do the pedals adjust for different modes? A: The pedals can be adjusted by pressing the red button to switch between three different positions for various modes.