Frequently Asked Questions

• Q: What are the dimensions of the puzzle? A: The puzzle measures eighteen inches by twenty-four inches. This size is ideal for both solo puzzlers and family activities.
• Q: What materials is the puzzle made of? A: The puzzle is made from one hundred percent recycled cardboard. This environmentally friendly material supports sustainable practices.
• Q: How many pieces does this puzzle have? A: The puzzle contains five hundred pieces. This count offers a challenging yet manageable experience for adults and families.
• Q: How do I complete this puzzle? A: To complete the puzzle, sort the pieces by color or edge. Then, start assembling the edges and work your way inward for an enjoyable experience.
• Q: Is this puzzle suitable for children? A: Yes, the puzzle is suitable for older children and adults. It provides a fun challenge that can enhance problem-solving skills.
• Q: Can I frame this puzzle after completing it? A: Yes, you can frame the completed puzzle. Consider using a puzzle preserver to ensure it stays intact for display.
• Q: How do I store the puzzle when not in use? A: Store the puzzle in a cool, dry place, ideally in its original box. Keeping it in a flat position will help maintain its shape.
• Q: Is the material used safe for children? A: Yes, the puzzle is made from non-toxic materials. It is safe for older children to use during playtime.
• Q: What should I do if a piece is missing? A: MasterPieces offers a missing piece replacement guarantee. Contact their customer service for assistance with your missing piece.
• Q: How do I clean the puzzle? A: To clean the puzzle, gently wipe it with a soft, dry cloth. Avoid using water or cleaning solutions that could damage the surface.
• Q: What is the level of difficulty for this puzzle? A: The puzzle offers a moderate level of difficulty. It is designed to provide a rewarding challenge for both beginners and seasoned puzzlers.
• Q: Does the puzzle come with any additional items? A: Yes, this puzzle includes a bonus poster. The poster provides a large view of the completed image to assist during assembly.
• Q: How can I ensure the puzzle pieces stay together while working? A: Use a puzzle mat or board to keep the pieces organized and secure. This helps prevent them from getting scattered or lost.
• Q: Is there a warranty for this puzzle? A: Yes, MasterPieces offers a quality guarantee. If you encounter any issues, you can contact customer service for support.
• Q: What type of finish does this puzzle have? A: The puzzle features a matte finish. This helps reduce glare, making it easier to see the pieces during assembly.