Frequently Asked Questions

• Q: What are the dimensions of the OwnMy luggage replacement wheels? A: The wheels have an outer diameter of fifty millimeters and a rim width of eighteen millimeters.
• Q: What is the material of these replacement wheels? A: These wheels are made from high-quality rubber and metal, ensuring durability and wear resistance.
• Q: How much does the replacement wheel set weigh? A: The exact weight of the set is not specified, but it consists of two wheels and several accessories.
• Q: How do I install the replacement wheels? A: To install, remove the old wheels, cut off the pole if necessary, and attach the new wheels using the provided screws and washers.
• Q: Are these wheels suitable for all luggage types? A: These wheels are suitable for most single wheel rolling luggages, but please confirm your current wheel specifications.
• Q: What tools do I need for installation? A: You will need a wrench, which is included in the package, to securely attach the new wheels.
• Q: How do I clean and maintain the replacement wheels? A: To maintain the wheels, clean them with a damp cloth and avoid exposing them to harsh chemicals.
• Q: Can these wheels be used for heavy-duty luggage? A: Yes, these wheels are designed to be durable and can handle the weight of standard luggage.
• Q: How do I store the replacement wheels when not in use? A: Store the wheels in a cool, dry place away from direct sunlight to prevent deterioration.
• Q: What is the difference between the thirty-three millimeter and thirty-six millimeter axles? A: The thirty-three millimeter axles are shorter than the thirty-six millimeter ones, allowing for different luggage requirements.
• Q: Are these wheels easy to replace? A: Yes, the wheels are designed for easy replacement, providing smooth and silent rolling.
• Q: Is this product safe for all luggage types? A: Yes, as long as the specifications match, these wheels are safe for use with most luggage types.
• Q: Can I return the wheels if they don't fit? A: Return policies vary by seller, so please check the specific return policy before purchasing.
• Q: What if the wheels arrive damaged? A: If the wheels arrive damaged, contact the seller for a replacement or refund as per their policy.
• Q: Are there installation instructions included? A: Yes, detailed installation instructions are included in the product pictures and packaging.