Frequently Asked Questions

• Q: What material is the St. Raphael statue made of? A: The statue is made of cold cast resin and features a wooden base with a brass name plate. This combination provides both durability and an elegant appearance.
• Q: What are the dimensions of the St. Raphael statue? A: The statue measures approximately three and a half inches in width, three and a half inches in depth, and eight and a quarter inches in height. This size makes it perfect for display on shelves or tables.
• Q: Is the statue hand-painted? A: Yes, the statue is individually hand-painted and polished. This artisanal quality means that color tones may vary from the images.
• Q: How should I display the St. Raphael statue? A: You can display the statue on a shelf, table, or altar. Ensure it is in a stable location to prevent tipping, and away from direct sunlight to preserve its colors.
• Q: Is this statue suitable for outdoor use? A: No, the statue is designed for indoor use only. The materials may not withstand outdoor conditions, which could lead to damage.
• Q: How do I clean the St. Raphael statue? A: To clean the statue, gently dust it with a soft, dry cloth. Avoid using water or cleaners, as these may damage the finish or materials.
• Q: Can I return the St. Raphael statue if I'm not satisfied? A: Yes, you can return the statue if you are not satisfied, provided you follow the return policy guidelines. Be sure to keep the original packaging for a smoother return process.
• Q: What if the statue arrives damaged? A: If the statue arrives damaged, contact customer service immediately. They will guide you through the process of a return or exchange.
• Q: Is the St. Raphael statue safe for children? A: While the statue is made from non-toxic materials, it contains small parts that could pose a choking hazard. It is not recommended for young children.
• Q: What type of decor does the St. Raphael statue complement? A: The statue complements religious, vintage, or eclectic decor styles. Its classic design adds a touch of elegance to any space.
• Q: Is there a warranty for the St. Raphael statue? A: There is no standard warranty for the statue. However, you may contact the manufacturer for any specific concerns regarding defects.
• Q: How can I ensure the statue lasts a long time? A: To ensure longevity, keep the statue in a stable environment, away from direct sunlight and moisture. Regular dusting will also help maintain its appearance.
• Q: Does the statue have any significant religious symbolism? A: Yes, Saint Raphael is known as the symbol of the Healing of God in religious texts. He is often invoked for protection and healing.
• Q: What is the brand of the St. Raphael statue? A: The statue is from the brand Pacific Giftware. They are known for their quality collectible figurines.
• Q: Is the brass name plate customizable? A: No, the brass name plate is not customizable. It comes as part of the statue's design.