Frequently Asked Questions

• Q: What is the size of the puzzle? A: The puzzle measures eleven inches by fourteen inches. It is designed to be a compact size, making it easy to handle for children aged three to eight.
• Q: How many pieces does this puzzle have? A: This puzzle contains thirty pieces. It’s a perfect size for young children to enjoy assembling.
• Q: What material is the puzzle made of? A: The puzzle is made of cardboard. This sturdy material ensures durability and longevity for repeated use.
• Q: Is this puzzle suitable for all ages? A: Yes, this puzzle is suitable for children aged three to eight. It offers a fun and engaging activity for families.
• Q: How do I use the puzzle? A: To use the puzzle, simply upload your favorite photo, and it will be transformed into a custom puzzle. Once you receive it, enjoy putting it together with family.
• Q: Can I use any photo for the puzzle? A: Yes, you can use any standard two by three or three by two format photo. Choose a family picture, vacation shot, or pet photo.
• Q: How do I keep the puzzle in good condition? A: To maintain the puzzle, store it in a cool, dry place and keep it in its box when not in use. Avoid exposing it to moisture.
• Q: Is the puzzle safe for young children? A: Yes, the puzzle is safe for young children. It is made from non-toxic materials and has no small parts that could pose a choking hazard.
• Q: How should I clean the puzzle? A: To clean the puzzle, use a soft, dry cloth to wipe it down. Avoid using water or cleaning solutions, as they can damage the cardboard.
• Q: What makes this puzzle a good gift for Mother's Day? A: This puzzle is a thoughtful gift for Mother's Day because it allows personalization with a cherished photo. It’s a fun activity that brings families together.
• Q: How does this puzzle compare to standard puzzles? A: This puzzle is a custom photo puzzle, while standard puzzles feature generic images. It adds a personal touch, making it a unique keepsake.
• Q: Is there a warranty or guarantee for the puzzle? A: Yes, the puzzle comes with a satisfaction guarantee. If you're not happy with your order, you can reach out for support.
• Q: What if the puzzle arrives damaged? A: If the puzzle arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Can this puzzle be used for educational purposes? A: Yes, the puzzle can be used for educational purposes. It helps children develop problem-solving skills and hand-eye coordination while having fun.
• Q: Can I order multiple puzzles at once? A: Yes, you can order multiple puzzles at once. Just upload different photos for each puzzle during the ordering process.
• Q: Are there any age restrictions for using this puzzle? A: No, there are no specific age restrictions, but it is designed primarily for children aged three to eight. Adult supervision is recommended.