Frequently Asked Questions

• Q: What material is the Piececool 3D Metal Puzzle made from? A: The Piececool 3D Metal Puzzle is made from high-quality stainless steel. This durable material ensures that the puzzle is both sturdy and long-lasting.
• Q: What are the dimensions of the finished model? A: The finished model size is approximately seven point one inches in length, five point five inches in width, and three point five inches in height. This compact size makes it perfect for display.
• Q: How many pieces are included in the kit? A: The kit includes one hundred twenty-two pieces. This variety allows for a detailed and intricate assembly experience.
• Q: How do I assemble the Piececool 3D Metal Puzzle? A: To assemble the puzzle, follow the detailed instruction manual included in the package. No glue or solder is needed during assembly, making it a straightforward DIY project.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is recommended for individuals aged fourteen and older. It provides a challenging yet rewarding experience for teenagers and adults.
• Q: Can multiple people work on this puzzle together? A: Yes, this puzzle is ideal for family activities. It encourages teamwork and can be a fun project for families to complete together.
• Q: How should I care for the completed model? A: To maintain your completed model, keep it in a dry environment and dust it regularly. Avoid exposing it to moisture to preserve its quality.
• Q: Are there any specific tools required for assembly? A: Yes, while the basic puzzle can be assembled without tools, using clippers and needle-nose pliers is recommended for bending and twisting the connection tabs.
• Q: Is there a warranty for the Piececool 3D Metal Puzzle? A: Yes, the product comes with a warranty against defects in materials and workmanship. Contact the manufacturer for warranty details.
• Q: What if my puzzle arrives damaged or missing pieces? A: If your puzzle arrives damaged or with missing pieces, please contact customer service for assistance. They will help resolve the issue promptly.
• Q: How long does it take to complete the puzzle? A: Completing the puzzle may take over five hours, depending on your speed and patience. It's a rewarding challenge for those who enjoy intricate projects.
• Q: What occasions are suitable for gifting this puzzle? A: This puzzle makes a great gift for occasions like birthdays, Christmas, and Thanksgiving. It's suitable for both adults and older teens.
• Q: Is the assembly process difficult? A: The assembly process has a difficulty rating of five out of seven stars. It is designed to be challenging, providing a satisfying experience for DIY enthusiasts.
• Q: Can the model be disassembled once completed? A: No, the model is not designed to be disassembled after completion. It is intended as a decorative piece once assembled.
• Q: How do I contact customer support if I have questions? A: You can contact customer support through the information provided in the instruction manual. They are available to assist with any inquiries.