Frequently Asked Questions

• Q: What is the size of the PRANG Refill Pans? A: The PRANG Refill Pans measure three point eight one inches in length, zero point seven five inches in width, and six point seven five inches in height.
• Q: How many pans are included in the box? A: There are twelve pans included in each box of PRANG Refill Pans.
• Q: What materials are used in these watercolor pans? A: These watercolor pans contain pure pigments with no wax fillers, providing smooth color application.
• Q: How do I use the PRANG Refill Pans? A: To use the refill pans, simply snap them into the Prang Oval-Pan Watercolor Set and apply water to activate the pigments.
• Q: Are these pans suitable for beginners? A: Yes, these pans are suitable for beginners as they provide vibrant colors that are easy to work with.
• Q: Can I use these watercolor pans with other brands? A: These pans are specifically designed for Prang Oval-Pan Watercolor Sets and may not fit other brands.
• Q: How do I care for my watercolor pans? A: To care for your watercolor pans, keep them clean and dry after use and store them in a cool, dry place.
• Q: Are these watercolor pans non-toxic? A: Yes, the PRANG Refill Pans are AP certified non-toxic, making them safe for use by children.
• Q: What is the shelf life of these watercolor pans? A: These watercolor pans do not have a specific shelf life but should be used within a few years for optimal performance.
• Q: Can I wash these pans after use? A: Yes, you can rinse the pans with water to clean them after use, but avoid submerging them completely.
• Q: How do these pans compare to other watercolor brands? A: These pans provide intense colors with a wax-free formula, making them a great choice compared to other watercolor brands.
• Q: Are these pans good for professional artists? A: While these pans are suitable for beginners, they can also be used by professionals who appreciate vibrant, easy-to-use colors.
• Q: What if my pans arrive damaged? A: If your watercolor pans arrive damaged, please contact the retailer for a replacement or refund as per their return policy.
• Q: Is there a warranty for these watercolor pans? A: These watercolor pans typically do not come with a warranty, but check with the retailer for specific policies.
• Q: What if I need help with my order? A: For assistance with your order, please reach out to the customer service team of the retailer where you made your purchase.
• Q: Are these refill pans available in other colors? A: Yes, PRANG offers refill pans in various colors, allowing you to customize your watercolor palette.