Frequently Asked Questions

• Q: What material is the protection case made of? A: The protection case is made of silicone. This material is chosen for its durability and flexibility, providing excellent protection for your Bitzee toy.
• Q: What are the dimensions of the protection case? A: The protection case measures two point ninety-three inches in length, two point three inches in width, and two point thirteen inches in height. These dimensions ensure a snug fit for your Bitzee digital pet.
• Q: Is the protection case compatible with other brands? A: No, the protection case is only compatible with the original Bitzee Interactive Toy Digital Pet. It is not designed to fit other brands of digital pets.
• Q: How do I use the protection case for my Bitzee? A: Simply slide your Bitzee Interactive Toy Digital Pet into the silicone case for protection. The soft sleeve helps keep it dust-proof and shock-resistant.
• Q: Can I carry the protection case easily? A: Yes, the case comes with a silicone rope for easy carrying. This makes it convenient to take your Bitzee pet with you anywhere.
• Q: Does the case include a digital pet? A: No, the silicone case does not include the Bitzee digital pet. It is sold separately and is designed solely to protect it.
• Q: How do I clean the silicone protection case? A: You can clean the silicone case with a damp cloth and mild soap. Avoid harsh chemicals to maintain its quality.
• Q: Is the protection case safe for children? A: Yes, the silicone material is non-toxic and safe for children. However, adult supervision is recommended during play.
• Q: What should I do if the case gets damaged? A: If the case gets damaged, you should replace it to ensure continued protection for your Bitzee pet. Contact the retailer for options.
• Q: Is this protection case waterproof? A: No, the silicone case is not waterproof. It offers dust and shock resistance but should be kept away from water.
• Q: Can this case be used for other digital pets? A: No, this case is specifically designed for the Bitzee digital pet and is not suitable for other brands.
• Q: How does the case protect my Bitzee from damage? A: The silicone material provides a soft sleeve that is shock-resistant and dust-proof, protecting your Bitzee from everyday wear and tear.
• Q: Will the case fit snugly around my Bitzee pet? A: Yes, the case is designed to fit snugly around the original Bitzee Interactive Toy Digital Pet, ensuring it stays securely in place.
• Q: What colors are available for the protection case? A: The protection case is available in a vibrant rainbow color. This adds a fun and playful touch to your Bitzee pet.
• Q: Can I use this case while charging my Bitzee? A: No, the case does not accommodate charging. You will need to remove the case for charging your Bitzee digital pet.