Frequently Asked Questions

• Q: What are the dimensions of the R&R Games Hide & Seek Pals? A: The dimensions are eleven inches in length, seven point zero one inches in width, and seven point zero one inches in height.
• Q: What material is used to make Loki the Lion? A: Loki the Lion is made of plush material, ensuring a soft and cuddly experience for kids.
• Q: What age group is the game suitable for? A: The game is designed for children ages three and up, making it safe and enjoyable for young kids.
• Q: How do you play Hide & Seek Pals? A: To play, use the remote control wand to find the hidden plush animal that makes sounds to indicate proximity.
• Q: Is the game easy for young children to understand? A: Yes, the game is simple and intuitive, making it suitable for young children to grasp quickly.
• Q: Can multiple kids play the game at once? A: Yes, multiple kids can participate, taking turns using the wand to find the hidden animal.
• Q: How should I clean the plush toy? A: For cleaning, spot clean the plush toy with a damp cloth and mild soap to keep it in good condition.
• Q: Are there any safety warnings with this product? A: Yes, ensure adult supervision when children play, especially with small parts like the wand.
• Q: Does the toy require batteries? A: Yes, the game comes with batteries included for immediate play right out of the box.
• Q: What if I receive a damaged product? A: If you receive a damaged product, you can contact the seller for a return or exchange under their warranty policy.
• Q: Is there a warranty for this game? A: Yes, the game comes with a warranty, but it is only valid if purchased through authorized sellers like HearthSong.
• Q: How does the remote control wand work? A: The wand emits a signal that the plush animal can hear, prompting it to make sounds to help find it.
• Q: Can the game be played indoors and outdoors? A: Yes, the Hide & Seek Pals can be played both indoors and outdoors, adding versatility to playtime.
• Q: What styles are available for the plush animals? A: The available styles are Elephant, Lion, and Monkey, allowing for variety in play.
• Q: Is the product exclusive to HearthSong? A: Yes, the R&R Games Hide & Seek Pals is an exclusive HearthSong product, available only from them.